I back up the server every night using Acronis Server Enterprise Edition. This works pretty much without fail. I check them often to make sure the backups are working and they are restorable.
Last night I needed to restore just one folder. I couldn't copy and paste due to an error message where the older file was in use, etc. I figured if I restored, it would replace it.
When I chose the restore wizard and browsed to the folder (which was the only one checked), I marked it. I then chose the destination and chose to restore/overwrite the existing file. It is frustrating that it doesn't show the exact folder or file it is going to restore, although this may be due to what I will explain next.
When I chose to restore, it decided to to check the archived backup. This took over 1.5 hours, which seemed a bit long for a folder with 20 files (10Mbs). It then asked me to reboot the computer where it came up in DOS(?) and started to run there. I figured this was due to it's needing to back up while it wasn't actually running from Windows. Again, is started to check the archive, which is said would take six hours. At 3% (about 15 minutes) my sense was it was going to restore the entire server, something I didn't need nor want for obvious reasons.
I have sent an email to Acronis (one would think there would be a phone number that didn't cost money). I realize this may be an Acronis error, but for those of you who use Acronis, is there some silly thing I am missing. I made sure that when I browsed to the folder that I only had it checked and not the entire path.
I couldn't find Acronis under restore, so I chose DriveCopy just to get into the actual restore backup section.