Problems salvaging files with Netware 6.5

Hello experts,

I have been having problems salvaging deleted files in Netware.  What happens is the file is deleted and when I go into Console One "View Deleted Items"  at the root of the directory, there is nothing there.  The condition IMMEDIATE PURGE OF DELETED ITEMS is set to OFF.  I am at a loss as to what to do next.  Please help.
jhubbard1Asked:
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blcarter14Commented:
Check your rights:
http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=10063024&sliceId=&dialogID=55941121&stateId=0%200%2055939808

I have not used C1 to salvage files, I usually use explorer on a workstation to navigate to the root dir, then right click it and select salvage files.  If you do this can you see the files?
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jhubbard1Author Commented:
No, right-clicking at the root also does not work.  I actually tried that before using Console One
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jhubbard1Author Commented:
I'm logged in as an admin with rights to all files when I'm attempting to salvage files, so I don't believe its a permissions problem.
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ShineOnCommented:
I don't understand.  You're looking at the root of what directory?

There are two ways (actually four, but I won't discuss command-line or FILER) to salvage/purge deleted files.  
1)  ConsoleOne Deleted Files View
2)  Windows Explorer Novell Client context-menu Salvage/Purge applications.

Neither one will show deleted files recursively.  The deleted files only show up in the folder they used to be in before they were deleted.
If the folder they were in was deleted and you're using NSS volumes, the deleted folder will show up in the folder it was in before it was deleted.  Traditional/FAT/NWFS volumes act differently - files whose folder was deleted land in the "deleted.sav" folder, but their folders do not.

Deleted folders whose parent folder was deleted won't show up until their parent folder is recovered.  Once the parent folder is recovered, the child folder can be recovered.  The files in those folders won't show up for salvage until their folder is recovered, and then they'll show up in the recovered folder.

However, regardless of the SET command's setting "SET IMMEDIATE PURGE OF DELETED FILES" - the salvage/purge function still follows its rules.

First, the volume must have salvage enabled.  
Second, the volume's space threshold must not have been passed.  If the volume gets below the threshold, deleted files will automatically be purged until the free space returns to the threshold.  If you don't get the free space up well above the threshold, the automatic purge will continue to purge files as they're deleted in order to maintain the free space at the threshold value.

How much free space do you have on your volume?
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hbustanCommented:
This could be a result of low disk space

Salvaging is possible if you have enough unused disk space available
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jhubbard1Author Commented:
I'm working with a 177 GB volume with 5.4 GB free.  If this is a disk space issue, how much space do I need in order to salvage files?
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ShineOnCommented:
Depends on your settings, but IIRC the default threshold is 10% - or is it 20%?  

Either way, 5.4GB isn't enough free - that's way below 10%...  Look at your volume's settings to see what the thresholds are set to.
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jhubbard1Author Commented:
Finally, how do I check what the threshold settings?
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ShineOnCommented:
Actually, unless it's changed since NetWare 6.0 SP3, when they put in this feature:

When a pool (not volume) gets below 20% free space, NSS spawns a thread to automatically purge deleted files in FIFO fashion, until 20% free space is available.  If you're below 20% free space, the thread will essentially behave as though you've got immediate purge set on.

It may be settable in later versions of NSS - I'm not sure, and haven't the time to check.

Free space is not the same as available space.  Free space has no files in it at all.  Available space is the total of free space and purgeable space.
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