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Attatchment will not open in Outlook...?

Hello, I just loaded a new Dell laptop and attatchments will not open in Outlook?
Thanks Deek
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Commented:
are you not getting embedded pictures in your messages or not getting attachments period?
BRONZE EXPERT
Top Expert 2008

Commented:
Hello deekmartin,

Outlook blocks some attachments.  Add the extension of attachment to the Level1Remove registry key
http://www.slipstick.com/outlook/esecup/getexe.asp
or
Use TweakOL2003 to Dis/enable Attachment Security
http://www.freewarepub.org/freeware/TweakOL-2003.html
or
OutlookTools to unblock attachments
http://www.howto-outlook.com/products/outlooktools.htm

Hope this helps!
war1
rid

Commented:
What sort of attachments are you referring to? Pictures? Documents?...
/RID

Author

Commented:
Hello..
I downloaded OLTweak2003 and it did not help....I can recieve photos or print sreens in the body of my emails..
I just can not open attatchments that have the Icon of a envelope..

DJ
BRONZE EXPERT
Top Expert 2008

Commented:
DJ, what type of attachment are the ones that you cannot open?  JPG?  EXE?
IF Outlook blocked access to the following potentially unsafe attachments
You need to check for security behaviour
1. Exit Outlook if it is running.
2. Click Start, click Run, type regedit, and then click OK.  
3. Verify that the following registry key for your version of Outlook exists. If it does, go to step 5.

Microsoft Office Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security
Microsoft Office Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
Microsoft Outlook 2002
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
Microsoft Outlook 2000
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
If the registry key does not exist, create it. To create the registry key, follow these steps:a.  Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft
b.  Click the Edit menu, click New, and then click Key.  
c.  Type Office, and then press ENTER.  
d.  Click the Edit menu, click New, and then click Key.  
e.  For Outlook 2007, type 12.0, and then press ENTER
For Outlook 2003, type 11.0, and then press ENTER
For Outlook 2002, type 10.0, and then press ENTER
For Outlook 2000, type 9.0, and then press ENTER  
f.  Click the Edit menu, click New, and then click Key.  
g.  Type Outlook, and then press ENTER.  
h.  Click the Edit menu, click New, and then click Key.  
i.  Type Security, and then press ENTER.  
 
4. Click the Edit menu, click New, and then click String Value.  
5. Type the following name for the new value:
Level1Remove  (http://office.microsoft.com/en-us/outlook/HA012299521033.aspx)
6. Press ENTER.
7. Right-click the new string value name, and then click Modify.  
8. Type the file name extension of the file type that you want to open in Outlook. For example:
.exe
To specify multiple file types, use the following format:
.exe;.com
9. Click OK.  
10. Exit Registry Editor.
11. Restart your computer.

Author

Commented:
sorry still not solved..found the answers too complicated..
Deek
BRONZE EXPERT
Top Expert 2008

Commented:
DJ, what type of attachment are the ones that you cannot open?  JPG?  EXE?

Author

Commented:
They are in outlook 2003 and are an icon of an envelop ...when I put the cursor on the icon it turns into an I
and nothing happens...photos do open..
Thanks deek
BRONZE EXPERT
Top Expert 2008

Commented:
Outlook blocks some attachments.  Add the extension of attachment to the Level1Remove registry key
http://www.slipstick.com/outlook/esecup/getexe.asp
or
Use TweakOL2003 to Dis/enable Attachment Security
http://www.freewarepub.org/freeware/TweakOL-2003.html
or
OutlookTools to unblock attachments
http://www.howto-outlook.com/products/outlooktools.htm

Use the tools if editing the registry is too complicated for you.

Author

Commented:
I have downloaded "Outlook Tools" it looks like a good program.... however  the attatchments I see in outlook are in the shape of an envelope...How can I know what the extention is so I can check it off to unblock it??
Thanks Deek
BRONZE EXPERT
Top Expert 2008

Commented:
You should see the name of the attachment by the envelope, ie, abc.exe

Author

Commented:
Ther is nothing like that..again this is MSFT Outlook 2003

all I see is envelop icon and the name like david copperfield and the size...
you are saying other people with Outlook see and extention when they see the envelop icon..
Im confused?
thanks deek
rid

Commented:
Windows has the stupid default setting to hide file extensions "for known types"; any .doc, .xls or .exe extension will be hidden normally. Have you tried right-click and use "open with" option and choose something like word or wordpad to open  one?
/RID
BRONZE EXPERT
Top Expert 2008

Commented:
Go to Windows Explorer > Tools > Folder Options > File Types.  Uncheck hide known file types. Click OK. Restart Outlook.

Author

Commented:
I dont know what "windows Explorer " is...again this Vista..
looked no option for tools?
deek
BRONZE EXPERT
Top Expert 2008

Commented:
In Windows Vista,  click on the Start button > Control Panel .  When the Control Panel opens you can either be in Classic View or Control Panel Home view:
A. If you are in the Classic View do the following:
   1. Double-click on the Folder Options icon.
   2. Click on the View tab.
B. If you are in the Control Panel Home view do the following:
   1. Click on the Appearance and Personalization link .
   2. Click on Show Hidden Files or Folders.
   3. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders. Click OK.

Author

Commented:
I give up

Author

Commented:
sorry I could not get any answers to work...

Author

Commented:
not sure why a seemingly basic question on opening up a envelope shaped icon in Outlook is so difficult to solve?
BRONZE EXPERT
Top Expert 2008
Commented:
Can you user Use TweakOL2003 to Dis/enable Attachment Security?
http://www.freewarepub.org/freeware/TweakOL-2003.html
or
OutlookTools to unblock attachments
http://www.howto-outlook.com/products/outlooktools.htm

Author

Commented:
perfect answer

Author

Commented:
Thanks
BRONZE EXPERT
Top Expert 2008

Commented:
deekmartin, glad to help!

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