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Remote Desktop Sessions kicking off/disconnecting Users

The Settings are set for the user to disconnect an inactive session after 3 hours of inactivity, however the User is being disconnected after less than 2 hours of inactivity.  Please advise
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grhcohdi
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grhcohdi
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1 Solution
 
ryansotoCommented:
I had the same issue it was because of the screensave on the terminal server was set to go off after an hour.  So even though I had inactive session disco after 2 hours they were getting wiped at one.
I changed the screen saver to like 4 hours and no problems since.
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grhcohdiAuthor Commented:
Other remote users do not experience the same problem with being disconnected. I checked the individuals remote personal desktop and he did not have a screen saver in place.

Please present another solution
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ryansotoCommented:
Any sort of group policy in place that would affect this?
Can you run a resultant set of policy wizard against this user account and see if you come up with anything?
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grhcohdiAuthor Commented:
I have each user, in active directory, set up under the Sessions Tab, to disconnect when Idle or Disconnected for 3 hours, this is the standard time I use. I have never set a group policy related to this.  Unfortunately I do not know what you mean by running a resultant set of policy wizard. Please advise
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ryansotoCommented:
I assume this user is in the same OU/container as other users that are working fine?
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grhcohdiAuthor Commented:
Yes.  The user is set up exactly the same as the other users.  
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ryansotoCommented:
Can you have the user test it on another machine to see if its client related?
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grhcohdiAuthor Commented:
Yes, that is a good idea. I will do that today.
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grhcohdiAuthor Commented:
I connected to remote desktop on another computer and after 20 minutes of not using the session was disconnected.  As stated before the setting on the Remote Server is set to allow the user's session to be inactive for 4 hours, so am uncertain why this user still gets disconnected. Any other solutions?
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ryansotoCommented:
If its jujst one user have you check his local machine?  Is the machine set to hibernate after so long?  Turn disks off after a period of inactivity?
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grhcohdiAuthor Commented:
Yes, I checked his local machine and tried logging on a different local machine and the same thing happenned.  The situation is as follows:

I logon to a local machine and then connect to the Server via Remote Desktop. I then minimize the remote desktop connection and continue working locally only to see if the remote desktop will disconnect.  Again, the remote desktop session is set up to stay active for 3 hours,despite inactivity.  After 30 minutes of working on the local machine I checked to see if Remote was still connected, however the session had ended and the Server disconnected it.
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ryansotoCommented:
The only think left I can think of is to see if there is a rougue group policy applying to this user for some reason.  
Use the resultant set of policy wizard.
To to group policy then you will see group policy modeling.  
Right click it then go to group policy modeling wizard
Next
choose your domain then next
On user information choose the user option (domain\user)
Computer information choose computer (domain\computer name) then next
Choose if you have a loopback policy then next until it runs
Then in GP under group policy results you will see results.
Open it up and see if any policy is applying that shouldnt and I would run the wizard again for a user that works ok and see if there is a difference.
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grhcohdiAuthor Commented:
Please close this question.  We are installing Windows 2003 Server within the next week, and this will become our New TS.  If we continue to have problems with Remote Desktop disconnecting I will resubmit the question
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