I work at a K-12 school. We have Windows 2003 on our servers and our users run XP SP2. I seem to get a number of students each week that have issues of not being able to add printers (to the point that "add printer" does not show up when you click on printer - faxes.) The only solution I have found to date is to have them log out and rename/delete their profile and have them log back in. Just seems that it is happening to frequent, 3 - 5 students a week. Not sure if there is some setting I have inappropriate or maybe this is something that just happens. Hope this makes sense, any insight would be greatly appreciated.