Header Images show as black on Word doc

ok I have a word 2003 doc that has an image in the header file and footer file
they print fine on one computer but on another computer at another location  they show fine on the screen and they even look fine on the print preview but for some reason when they are printed out from this one computer at a different location then it just shows black in the header / footer
BTMExpertAsked:
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michkoCommented:
Check the printer settings, make sure the printer is not set for b&w print only.
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BTMExpertAuthor Commented:
I typed in text on word doc and set the text to red and printed it and  it still printed a  black box at the top and bottom and the text was red
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michkoCommented:
Open Printers and Faxes.  Right click on the printer, select Properties.  Check through the various tabs and look for a setting indicating the printer is set to print grayscale only.  If not under any of the initial tabs, from the Properties window, General tab, open Printing Preferences.  Check through the tabs here, also looking for grayscale only setting (or black&white printing only).

If that doesn't work, please provide the make and model of the printer.

michko
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d3sp0tCommented:
Im having almost the same problem with a OKI printer. (Does not show on HP printers for example)
It does not have to do with the color settings of the printer.
What it does, is that it is shows the top edge of the header and footer with a grey/black overlay.
Seems that it it does not fit or something..

The header and footer is pictures, png.
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d3sp0tCommented:
the OKI Printer I have this problem with is the C9800.
Other OKI printers seems to work!  
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michkoCommented:
BTMExpert - thanks for the close.  Glad I could help.

d3sp0t - unless the above helped resolved your problem, you should open a question of your own.
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