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Disk Repair - NTFS File System Problem

Posted on 2008-01-29
Medium Priority
Last Modified: 2008-03-18
I have several ESX servers attached to several sans. A tech was on site installing new hardware when he accidentally unplugged one san. When the san came back up two drives had failed. This caused two extents to be down. Our vmfs files are stored across multiple extents, so when the servers came back up they could read and write to part of their disk (vmfs file). No big deal for all but one server, our primary file server. Now there are files that I can only describe as being half written to the disk (vmfs file).

For instance, a certain file will not display in the explorer window but if I try to name a new file to the name of the file that should be there, I get this error "Cannot rename FILENAME: A file with the name you specified already exists. Specify a different file name.

If I go to DOS and run the dir command the file does not display but if I type part of the name and press tab it auto completes the file name (of the file that is half there).

If I mount the server share from a macintosh using afp I cannot see the file. If I mount it using smb I can see the file and even open it but cannot delete it, it says it is locked.

I tried running chkdsk /F but it doesn't find any errors.

Creating a new volume and moving all the files over to it is the very last thing I want to do.

Thanks for your help
Question by:beapit
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LVL 44

Expert Comment

ID: 20774937
No doubt this tech has screwed up your operating VMs, that is for sure.  Have you tried to shut everything down, like on a weekend -- SANs and all??  It seems to me the relict file names are hanging over from a prior VM remembered by the server OS.  If you shut all the machines down, with VMs first, then the SANs, wait a minute, pray and then reboot everything, I know this is a hard scenario to face, but it would seem to be it would fix the problem of and host OSs remembering and locking VM files, or VMs doing the same

Author Comment

ID: 20779912
I have not rebooted everything in that manner. Everything has been rebooted since the incident except the san. I'll see if I can do that over the weekend.

In the mean time, I was hoping someone would know of a utility that fixes ntfs problems. I've search but haven't been able to come up with anything.
LVL 44

Expert Comment

ID: 20782804
there are zillions of them, some good ones, followed by a general link that you can research --


the list goes on and on endlessly, if those don't fit the bill, research more here -

Author Comment

ID: 21151270
I ended up calling Microsoft, and after I did, I felt like an idiot. The files that were "missing" were actually just marked with every attribute a file can have (hidden, system, read-only, offline, maybe one more...). So all I really had to do was set explorer to show protected operating system files and I could see them. Then, I had to move the file to another folder (doing that removed the offline attribute), then used the attrib command to remove all the other attributes, then moved the file back to that folder. Luckily there weren't that many files and that was it!

Thanks for your help.
LVL 44

Accepted Solution

scrathcyboy earned 1500 total points
ID: 21154033
the help offered warrants awarding of points.  Sometimes questioners forget that we cannot see their computer screens, else we could immediately find simple things like this.

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