hazenweber
asked on
Emails not accepted by bellsouth.net / SMTPDIAG Error 220
Emails to bellsouth.net timeout. Worked three weeks ago just fine - can't figure out whats the cause. I have emailed bellsouth.net to see if they are blocking us. This is not a firewall issue I'm sure of it. If I try to telnet I get a 550 Blocked message as though I'm blacklisted. But I don't appear blacklisted on any of the searches I've done. Please let me know if there is more information you need. This is a single domain with a single Exchange 2003 server.
HARDWARE
Windows Server 2003 with Exchange 2003 SP2
TESTS
Checked my llocal DNS server everything is fine.
Contacted my ISP regarding DNS and things look good there.
Contacted my hosting company and my records look good there MX, A etc...
Checked and our domain isn't on a blacklist and reverse dns is working
Uninstalled Symantec Antivirus that was installed in the meantime in case that was the problem - didn't resolve anything
Ran SMTPDIAG and received the following:
SOA Serial Number Match: Passed
Both TCP and UDP queries succeeded. Local DNS test passed
Both TCP and UDP queries succeeded. Remote DNS test passed
Checking MX Servers listed for person@bellsouth.net
Connecting to gateway-f1.isp.att.net [204.127.217.16] on port 25.
Error: Expected "220". Server is not accepting connections.
Failed to submit mail to gateway-f1.isp.att.net
Connecting to gateway-f2.ispatt.net [207.115.11.16] on port 25
Error: Expected "220". Server is not accepting connections.
Failed to submit mail to gateway-f2.isp.att.net
HARDWARE
Windows Server 2003 with Exchange 2003 SP2
TESTS
Checked my llocal DNS server everything is fine.
Contacted my ISP regarding DNS and things look good there.
Contacted my hosting company and my records look good there MX, A etc...
Checked and our domain isn't on a blacklist and reverse dns is working
Uninstalled Symantec Antivirus that was installed in the meantime in case that was the problem - didn't resolve anything
Ran SMTPDIAG and received the following:
SOA Serial Number Match: Passed
Both TCP and UDP queries succeeded. Local DNS test passed
Both TCP and UDP queries succeeded. Remote DNS test passed
Checking MX Servers listed for person@bellsouth.net
Connecting to gateway-f1.isp.att.net [204.127.217.16] on port 25.
Error: Expected "220". Server is not accepting connections.
Failed to submit mail to gateway-f1.isp.att.net
Connecting to gateway-f2.ispatt.net [207.115.11.16] on port 25
Error: Expected "220". Server is not accepting connections.
Failed to submit mail to gateway-f2.isp.att.net
SOLUTION
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ASKER CERTIFIED SOLUTION
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SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.