?
Solved

ATI Catalyst Problem with HD 2400xt and component video

Posted on 2008-01-29
5
Medium Priority
?
961 Views
Last Modified: 2013-11-08
I am having a problem with my new MediaCenter setup.

PowerColour HD2400XT installs fine, no errors but I am only able to "swap" primary displays between a component HDTV and SVGA CRT monitor.  If I attempt to enable the second display by right-clicking it under display manager and selecting enable, it un-greys for a moment and then re-greys again.  Dragging it over does not work either.  the message " the display you are trying to position is currently not enabled.... enable the display?..  select yes and goes back to grey.
same thing happens if I use a composite connector as well.

I can however swap primary displays (the component connection is good & works) but never have the option of enabling both at the same time.
many different resolutions have been tried.
I have no problem ever detecting a display just not able to enable it.
I did not find any reference to this particular problem on the 8.1 release notes.
re-installed drivers many a times & tried different versions as well
I would love some help on this one...

Software
Windows Vista Ultimate 32 (fresh install)
ATI Catalyst 8.1  (7.6 through 712 also attempted with same result

Hardware
Gigabyte GA-G31M motherboard
2GB RAM
Intel Core2 Duo 2.2Ghz
WinTV PVR card
Intel Core 2 Duo
0
Comment
Question by:DaveKorn
  • 3
  • 2
5 Comments
 
LVL 69

Assisted Solution

by:Callandor
Callandor earned 750 total points
ID: 20777079
Are you trying to make both displays primary displays?  As far as I know, only one display can be the primary display, and that has always been the case.  Video will only play on the primary display, so it won't be possible to drag a TV window from one display to the other and still see the image playing.
0
 

Author Comment

by:DaveKorn
ID: 20778186
Nope. I am not trying to make both primary displays.  I would like to use one of the displays (the SVGA port) to be a secondary display.  

At this point i can make either TV or SVGA a primary display but Catalyst does not allow me to setup either as a secondary display (under any condition/resolution/refresh rate I had tried).
0
 
LVL 69

Accepted Solution

by:
Callandor earned 750 total points
ID: 20779601
I strongly suspect a faulty video card - you eliminated drivers by trying different versions.  Since it is new, you can exchange it under warranty, but trying another dual display video card will verify that everything else is ok.
0
 

Author Comment

by:DaveKorn
ID: 20779985
I will buy another one and see how that goes.  Will keep you posted & thanks Callandor.
0
 

Author Comment

by:DaveKorn
ID: 20826422
OK I bought a new video card and in the midst I learned something.....

The HD2400XT is equipped with 3 ports.  Starting from the top is a standard analog VGA port (15-pin D-sub) then is a specail 7-pin mini-din port for the Component video and at the bottom is a DVI port.

The setup I was having trouble with was using the SVGA port on the top for the SVGA monitor and the component out port.  I learned that if I would use a DVD-VGA adapter on the bottom DVI port I am allowed to use both the VGA monitor and the component out at the same time - no problems whatsoever.  

The conclusion is that the PowerColor HD2400xt and likley other HD 2400 series cards share the analog out between the SVGA and the component out ports.  The solution is to not use the SVGA port on the top of the card if the component out is used but use an adapter (not supplied by PowerColor) to connect the SVGA monitor to the DVI port on the bottom.  I would not consider this to be a hardware bug - just maybe a documentation or "driver friendliness" issue.  I am sure that the Catalyst software should be capable of outlining the limitations of the card if there is a will to do so.  (I am sure that software development team is busy enough as it is)

The HD2600XT I bought to replace the HD2400 is a pretty robust card and does not have this limitation.  It was also packaged with all the adapters one would ever want.
0

Featured Post

[Webinar] Improve your customer journey

A positive customer journey is important in attracting and retaining business. To improve this experience, you can use Google Maps APIs to increase checkout conversions, boost user engagement, and optimize order fulfillment. Learn how in this webinar presented by Dito.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

More and more people are using the enhanced small form-factor pluggable (SFP+) tranceivers, and speed is of utmost importance. Testing of speeds are critical to ensure that the devices will meet the speed requirements. There are some testing challen…
Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
The video will let you know the exact process to import OST/PST files to the cloud based Office 365 mailboxes. Using Kernel Import PST to Office 365 tool, one can quickly import numerous OST/PST files to Office 365. Besides this, the tool also comes…
Suggested Courses

601 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question