• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 358
  • Last Modified:

when ever i shut down my laptop, it logs off then logon on screen changes to an update screen and never finishes.

How can I cancel any updates to windows.   my laptop tries to install updates every time i try to shut down the computer.  the updates never progress or finish.  It says "installing updates 1 of 1,  do not shut off computer or uplug, windows will automatically shut down when finished."  I left it going for 2 hours and it did not finish.   how can i cancel this without a system restore?    
0
flashactions
Asked:
flashactions
  • 4
  • 4
  • 3
1 Solution
 
sliiconmanCommented:
If you know what update it is try the following:
Open Internet Explorer
Go to Windows Update
Go complete Custom scan
When scan is finished then find the update
When the update is founde remove the check mark to the left side
This changes the screen and it shows another little box below to the left
Put a check mark in this one at the lower left
At the top of the window click on the link to apply updates.
0
 
michkoCommented:
Turn off automatic updates by Click Start -> Control Panel.  Double-click System.  Select the Automatic Updates tab, and then click "Turn off automatic updating. I want to update my computer manually"
Download and install CCleaner (www.ccleaner.com)  Run its cleanup function, and its registry cleaner.
Reboot.
When system is back up, go to Start -> All Programs -> Windows Update (upper left hand corner).  This will open Internet Explorer and load the Windows Update page.  If it tells you you must install software in order to use Windows Update, accept and install as needed.  Once you get to the main Windows Update page, select Custom scan.  Install all updates listed under Critical Updates.  Here you can watch the updates download and install.  Be patient, some may take some time.  If one of the updates fails, you will see which one.  Let us know what update it is.  If all complete, then reboot, and do the manual update process again.  Continue this update/reboot process until no more critical updates are shown.  
If you want, you can then turn automatic updates back on.
0
 
flashactionsAuthor Commented:
ok ill give it a shot.
0
[Webinar] Improve your customer journey

A positive customer journey is important in attracting and retaining business. To improve this experience, you can use Google Maps APIs to increase checkout conversions, boost user engagement, and optimize order fulfillment. Learn how in this webinar presented by Dito.

 
flashactionsAuthor Commented:
ok well i did all of what you said michko.   The ccleaner is nice.   One of the updates from windows did fail.  here is the message
"Installing Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366) (update 1 of 2)... failed!"

it said it failed because it was either not installed or the wrong version is installed.     I have yet to restart the computer to see if the update occurs.  I also have 1 other computer that is doind the same thing. I am going through all the steps from above at this time.    so i will be following up shortly.  
0
 
sliiconmanCommented:
Did you try my trick?
0
 
michkoCommented:
That's a familiar failure.  This link gives detailed instruction on fixing.  Specifically - look at comment from George Lazar about 1/4 of the way down the page:
http://www.eggheadcafe.com/software/aspnet/30297170/kb928366-failed.aspx
0
 
michkoCommented:
@sliiconman - your recommendation will just remove the update from the list of updates to be installed.  As this is a critical security update - this is not a good idea.  Fixing the problem and getting the update to install properly is a better solution - imho.
michko
0
 
sliiconmanCommented:
I agree but this gets buy the immediate issue. The patch can be downloaded and installed after.  I absolutley agree.
0
 
flashactionsAuthor Commented:
and the second computer updated with no errors.  I saved the goerge lazar comment to my comp so i will work on that.  
0
 
flashactionsAuthor Commented:
nicely answered
0
 
michkoCommented:
Great.  If anything comes up while working through that, just let me know.
michko
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 4
  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now