[Webinar] Streamline your web hosting managementRegister Today

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2005
  • Last Modified:

I get this error on my backup server every minute along with an similar warning. How do I fix?

I have a server running Windows Server 2003, Backup Exec 11d.  Every minute I get the following error

"Source: HP Systems Insight Manager
Event ID: 3

com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database"

When I tried to open Insight Manager the only thing that opened was a screen stating the HP Systems Insight Manager Check Service was Checking HTTP Server Status (has been running for the last 25 minutes).  When I tried to go to HP Insight Manager online help I got page can't be displayed.  When I tested internet connectivity on the server is was OK.
1 Solution
Check the account that is being used to access the database and make sure it is a system account and not your account. We had some clients have this same issue (though it was caused by something other than Backup Exec) and that turned out to be the problem.

Featured Post

The new generation of project management tools

With monday.com’s project management tool, you can see what everyone on your team is working in a single glance. Its intuitive dashboards are customizable, so you can create systems that work for you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now