Empty the Deleted Items folder upon exiting is not working

I've checked the box in email options that says Empty Deleted Items folder upon existing.  I've checked the box that asks me to confirm that I want to delete.  Nothing.

I've done my Microsoft updates and such.  I ran a Detect and Repair of the Office Suite.  

What esle should I try?
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war1Connect With a Mentor Commented:
Hello genz_mail,

1. Register two important Outlook files. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL

2. If no joy, an addin could be interfering. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

If you cannot open Outlook, do a search for and rename extend.dat file.

3. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

4. If no joy, create a new Outlook profile.

Hope this helps!
genz_mailAuthor Commented:
YEA!!!!   It worked.

Thank you
genz, glad my suggestions filxed the problem. Which step worked for you?
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