Cannot Access Domain Network Files Through Microsoft Windows Network

We have a Server 2003 and our domain name is egenergy. Normally I am able to access network files through Microsoft Windows Network and then I would click the "ENERGY" domain. Now what is happening is that I get the error message "energy is not accessible. YOu might not have permission to use this network resoure. Contact the administrator of this server to find out if you have access permissions.  The list of servers for this workgroup is not currently available".  I have domain rights through my workstation account so I should be having permissions.
This is where things get weird. When I click run and type: "\\egsrv" I immidiatly can access all the shared folders on the server. However when i type "\\192.168.1.2" i get a message that says "\\192.168.1.2    The Network path was not found". I find it really strange since I am able to log onto the domain without a problem. When I go to cmd.exe and I try to ping 192.168.1.2 I get "Request Timed Out"! I do not know what happened to my server because everything was working properly.
mrpeetsAsked:
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johnb6767Commented:
Are you running Offline Files?
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mrpeetsAuthor Commented:
Nope they are all online.
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johnb6767Commented:
Is your Computer Browser/Network Location Awareness Services started

Ping \\egsrv for me please....

What is \\192.168.1.2?
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johnb6767Commented:
And I hate to ask.....

Are you sure you dont have any Firewalls enabled?
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mrpeetsAuthor Commented:
John - No problem with you asking. No, i dont have any firewall enabled on the network card. The thing is I have two network cards one is for my internal and the other external. I can ping the external nic which is: 192.168.1.4 and the internal nic which is the same as egserv = 192.168.1.2 I cannot ping. when i ping egserv it shows:

c:\ping egserv

Pinging egserv.energy.ca [192.168.1.2] with 32 bytes of data:

Request timed out.
Request timed out.

Which is strange because I type \\egserv in RUN and it opens up my files. Any reason for why i can access the network files with \\egserv and not with the IP?
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johnb6767Commented:
Do you have DFS enabled? Thats also why I initially thought you might have had Offline Files enabled....
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mrpeetsAuthor Commented:
Thanks a lot of your help I figured out the problem is with my Routing and Remote Access.
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johnb6767Commented:
Glad you got it.....
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