Link to home
Start Free TrialLog in
Avatar of tt2831
tt2831Flag for United States of America

asked on

Cisco VPN with Windows Vista and Outlook 2007 - transmission hangs when sending email with attachments.

I am using Windows Vista Business with Outlook 2007 and a Cisco VPN client to access my corporate Exchange Server.  Everything worked fine until I went on travel last week and connected to a hotel network (both cable / wifi).  Upon my return, I could no longer send email with attachments.  I can connect via VPN.  Send / Receive email.  Ping endpoints.  Access Sharepoint, etc.  Only when I try to send an email with a large file attachment, 100KB +, does the transmission hang.

When I use my Verizon Broadband card , which establishes a PPP connection, the email works just fine over the VPN.  I also installed a PCMCIA ethernet adapter and had the same problem, so it is not my internal NIC.

I am using a Comcast Business class ISP connection so bandwidth is not an issue.  It appears to be a problem with Ethernet in general.
Avatar of Fatal_Exception
Fatal_Exception
Flag of United States of America image

You might want to try modifying the Client and use TCP instead of the default UDP..  

If this does not work, you might try reinstalling the Cisco VPN Client..   make sure you get the one that is meant for Vista..  

FE
Avatar of tt2831

ASKER

Tried TCP and that doesn't work and I'm using the proper Cisco client.  The strange thing is I can download email with large attachments over the VPN, I just can't send them.
Did you try a reinstall?  and I agree, very strange behavior..  and funny that it works using your Broadband card..    I take it that this behavior is also only noticable when your VPN is connected?
Avatar of tt2831

ASKER

I did try a reinstall of the VPN, however Cisco doesn't use an Install Shield utility, so I wonder if traces of the VPN config were left in the registry that could be the cause of the problem.
ASKER CERTIFIED SOLUTION
Avatar of Fatal_Exception
Fatal_Exception
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial