554 Relay rejected for policy reasons in outlook

We have two Lotus Notes 7 server which are configure as primary and secondary server. since last few day's when I trying to send mail with Outlook with my secondary server it is giving error as "554 Relay rejected for policy reasons.', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79" but when I am using my primary server it is working fine.

Any one please help in this regards

Nitesh Chhabahiya  
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

How is the secondary server set up to transfer mail to the primary.
Normally, all mail should use the Notes protocol ( not SMTP ) to transfer mail between servers, so you should not be getting these errors.

ALo check the primary server to see that it is allowing the secondary to send mail to it.

I hope this helps !
Sjef BosmanGroupware ConsultantCommented:
Is it so that you try to send mail from Outlook to serverB, which should send to serverA, which will in turn send the mail to the Internet? I suppose that, in that case, SMTP mail will not be converted to Notes on serverB only to be coverted back to SMTP on serverA when sent to the Internet.

You have to allow this relay routing in serverA, in the Configuration settings, Router, SMTP, Inbound SMTP.
nitesh_chhabhaiyaAuthor Commented:
Internal mail transfering working fine but when I am tryingto send mail on other then internal domain it's not working and given above mention error.

Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

When you say "Primary and Secondary" server, do you mean that in a Notes clustering sense or are both servers configured to send/receive outbound SMTP mail?  ie:  mx1.domain.com & mx2.domain.com
nitesh_chhabhaiyaAuthor Commented:
Actuly we have registered singal domain i.e. xyz.com and it's mx entry as mx1= mail.xyz.com for both the server
Sjef BosmanGroupware ConsultantCommented:
How do you want your mail from Outlook routed, which servers will such a mail pass by?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Sjef BosmanGroupware ConsultantCommented:
You accepted our questions as answers? Did we really deserve the points you gave us? I hope you know that you can ask your points back if you think that you solved the problem yourself.

Could you tell us what the real problem was, and how you solved it?
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Lotus IBM

From novice to tech pro — start learning today.