I have an end user who is trying to track changes by author. She states that her changes are showing up in the same color as another authors and that she is unable to change the font using the fontcolor box. She has gone into Markup toolbar > Show > Options and tried to change the color in there, but it changed the other author's color as well.
I have a feeling that the other author may be using the same PC, thus Word thinks it's the same author. Is there any other way to separate the two? Maybe color by date, or something along those lines?