Why is my Queue stuck?

Hi guys,

I am monitoring our Exchange server - 2003 SBS following a bunch of work that was performed last night. We implemented quite a few updates, service packs, etc. as well a traffic-shaping feature on our firewall...

However, today (with 30 users using the server) our mail queue is slowly growing. It is usually somewhere in the ~20 range, now I have 75 queues listed and about 300 emails that apperantly are not going anywhere...

Thing is, all the test emails that I sent to my hotmail and other outside mail accounts seem to be working perfectly (hotmail is not one of the stuck queues). The traffic-shaping that was implemented last night was port-based, so it should affect ether all domains or none - yet some domains seems to having trouble recieving our email.

I have users online right now, so I cannot do much in the way of messing with the firewall and server reboots, but I am conserned about this slowly growing number (I started watching it this morning climb up from 65).

I know that Exchange has some logging that can shine some light as to why these emails are not being accepted by the intended servers. How do I enable and read this logging?
Who is Participating?
alshahnazConnect With a Mentor Commented:
i belive u are asking for enabling SMTP loggin if so then here is the link


try disabling traffic-shaping feature in ur firewall and monitor.
Tyson0317Author Commented:
I cannot do that right now and like I said, the traffic-shaping is port-based. Ether all outgoing emails would be stuck or none...

I just need to see some sort of log that would tell me why these emails are not going out...
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

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Accept alshahnaz's comment as answer

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