"503 Service Not Avaiable" at printer IP web address

Hello Experts,

I have a HP Laserjet 4000tn printer and a Jetdirect card. If I type in my browser the IP address from the printer, I receive the error message "503 Service Not Avaiable"

I am able to telnet into this printer to change network information, but was curious why the web interface is not working.  Is there a firmware update that fixes this?  If so, how do I apply it?

Thanks in advance.
mb2010Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

b0lsc0ttIT ManagerCommented:
Did it ever work?  Is the Jetdirect card embedded or what type of card is it?  Have you tried to hard reset it or the printer?

I am not sure this would be something corrected by firmware.  There are many of the HP printers that didn't have the built in web interface.  JetAdmin or Web JetAdmin, Telnet, etc were the methods to configure and access the printer over a network.  If you don't want to use Telnet then Web JetAdmin is what you should use.

Let me know if you have a question about any of this.

bol
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mb2010Author Commented:
After using Web JetAdmin, I found that the web interface was not available for this Jet Direct card.
0
b0lsc0ttIT ManagerCommented:
I was afraid of that.  I wasn't able to confirm it though with the info above and my research.

Thanks for the fun question.  I'm glad I could help.

bol

p.s.  Since the grading comments are currently visible to others I will paste them below.  At some point EE is suppose to make them appear to all that see this.

<grading comments>
After using Web JetAdmin, I found that the web interface was not available for this Jet Direct card.
<end>
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.