Missing "Drive Mapping" tab from ICA Settings Dialog Box

Posted on 2008-01-30
Medium Priority
Last Modified: 2012-05-05
I have built a new 4.5 Presentation server farm with 4 Presentation Servers and 2 Web Interface Servers running the latest version. Both Web Interface Servers are load balanced using Windows Load Balancing. I have 3 applications published and 1 file share published using explorer.exe parameters as a published application and all of these work.

I have enabled policies to map user drives at logon and deny nothing. One major problem that I see is that in the Citrix admin documentation, it says to map drives through the ICA settngs dialog box, and the mapped drives tab. This tab is not visible. The admin guide says that you must include the JICA-cdm archive. I can not find any information on where this must be included.

I have download, unpackaged, and placed the java files from the citrix website, on both web servers in C:\Program Files\Citrix\Web Interface\4.5\Clients\icajava

The problem is when you open a Word document and choose save as, users only see the M: and N: drives. They see one drive outside of this, and this is labeled U: which is normally seen on every users system. This is the "user" drive and is mapped in AD under the "profile" tab and then "home folder". I'm not sure why this is the only local drive being mapped. I feel like I am missing something from the java setup.

I need to:
1>  have users be able to map local drives
2> hide the M and N drives from users
3> have the java client automatically install if the user does not have java installed

Any help is greatly appreciated!!
Question by:Praetorian81
  • 3
  • 3
LVL 44

Expert Comment

ID: 20783241
Here is the install for JICA --


the first is most to your point -- the last is a download link for the package, it seems.  Once you get that installed on server and clients, you should see the local and network drives that you want, arranged by user group.  DOn't forget to do it for groups so all will inherit what they should see.

Author Comment

ID: 20783642
The first is the admin guide that I referenced and the others essentially say the same thing about the java client but unfortunately don't make it any clearer on what is missing. I appreciate your assistance but I feel that the Citrix admin guides lack a lot of explenation.

I am missing the connection on how these html pages play a role. For example, I have already created a site in IIS that is load balanced across both web servers. If you go to the virtual address of the webservers, it checks the load of both and then makes a decision on who to talk to, from that point it goes to the citrix site. Where do the html files come into play? There is already a site that allows you to login and access applications so I am not seeing the connection. I also still do not see where to add the files necessary to see the "map drives" tab through the ICA settngs dialog box. It says you need the JICA-cdm archive but where does that need to be and how does it interact.

Thanks again for any suggestions.
LVL 44

Expert Comment

ID: 20783843
The installations would be on the server running Citrix -- if this is one of many load balanced servers, it doesn't matter, that is independent of the fact that the software needs to be installed where the citrix server resides, that way, Citrix will find the modules it needs to provide the additional functions.  Forget IIS here, these modules are to expand the functionality of citrix, right?  Once installed citrix will then have the capability to see all the drives, because each citrix client logging in will tell citrix about their local drives and they will appear to them.  You will still have to SHARE folders on each server where you want citrix clients to see the files, so you might have to make additional shares on all servers, that is up to your topology.
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.


Author Comment

ID: 20786348
Ok, I follow what your saying there but it's still a little vague. The documentation only tells you to place the JICA components into the wwwroot on the IIS box and C:\Program Files\Citrix\Web Interface\4.5\Clients\icajava folder on your web interface servers. Well that portion has been done.

What folders are you talking about sharing, I read nothing of that in the admin guide? Also, how does Citrix see these modules? Your saying once installed but this is the roadblock. Outside of placing the Java files into the two locations above, there is not much information on additional steps. The only other portion of this is customizing the HTML files to launch the java portion. I still have not seen documentation on how the html files are combined with the current site?
LVL 44

Accepted Solution

scrathcyboy earned 1000 total points
ID: 20789791
I realize that citrix documentation is severely deficient, but you are MOST of the way there, belive it or not.  Yes, anything that relates to web documents, and probably even the Java in JICA does need to be on the IIS server (www root), because these are web documents that the web server must dish out when a web request is made.  SO they need to be on the IIS server, they don't need to be on the Citrix server.  If all of the Citrix access is through this web server, then YES, you need the HTML files to load the JAVA applets in JICA, so that the JICA features are available to the clients.  Citrix USED to do it all on their server, now evidently they have gone to a strictly web iinterface instead -- sorry if I mislead you, I was going by the previous Citrix installs, where LAN network links are all done of the citrix server.  Here you are talking about WWW applets that can find local drives via the java applets -- which is a big change for them.

I think if you can customize the HTML files to load the needed JICA components, you will see the features you want automatically pop up in the citrix clients.  How citrix sees these modules is that the Java applets link the local and server based shares into a group that can be assigned or picked by each client.  It may appear like magic, but it is not.  Get the JICA components into the main web pages, and see.
LVL 17

Expert Comment

ID: 20790404
In AD are you running a bat file on the logon script: to map the network drives?

Author Comment

ID: 20799527
I don't feel the solution is in this thread but I will give you the points since you tried.

I feel there is entirely too much configuration to try and complete with out the correct documentation. I reccommend anybody reading this in an attempt to get full functionality out of the web interface deployed java client, abandoned ship and go with the web client instead. Works with out any problems compared to the configuration challanges involved with the Java client.


Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Whether you have a site with just static html pages or a dynamic database-driven one, this step-by-step migration guide will help you get started with your new DV server. This guide is by no means comprehensive but it should cover the basics to get …
There’s hardly a doubt that Business Communication is indispensable for both enterprises and small businesses, and if there is an email system outage owing to Exchange server failure, it definitely results in loss of productivity.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Planning to migrate your EDB file(s) to a new or an existing Outlook PST file? This video will guide you how to convert EDB file(s) to PST. Besides this, it also describes, how one can easily search any item(s) from multiple folders or mailboxes…

592 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question