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MS Outlook Cannot Connect to Exchange Server

I have a Win2K3 domain with Exchange Server 2003. I have about 60 mailboxes all that can connect fine through Outlook.

I have a brand new, straight out of the box computer that will not connect to Outlook. Says it cannot resolve the server name.

I can ping the server by IP, by name, I can even browse to the shares on the server.

I have logged on as several different users, and unjoined and rejoined the domain. Same error.

Windows firewall is off and there is no anti-virus installed on the computer.
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chipsexpert
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chipsexpert
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1 Solution
 
the_b1ackfoxCommented:
unjoined and rejoined the domain... did you change the sid?  Is the dns on the workstation pointing to the AD server (or internal DNS server running AD?)
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chipsexpertAuthor Commented:
I did not change the SID.

The workstation is pointing to a dedicated domain controller which is running DNS
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the_b1ackfoxCommented:
also...  when you browse the network (entire network) do you see the domain?
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mass2612Commented:
Hi,

Have you tried an ipconfig /flushdns on the workstation? Could be a stale DNS record.
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chipsexpertAuthor Commented:
The DNS is correct, when I ping it resolves the correct IP address. I have also tried to connect Outlook via the IP and nothing.

I can browse to

\\server name
\\server IP

It all works.
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chipsexpertAuthor Commented:
When I browse the network, I do see the domain.
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the_b1ackfoxCommented:
setup another mail profile (just for a test), and see if you can get the server to resolve there either by name or IP...  if it can, then continue to create a user mail profile, and try to open that in outlook...
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chipsexpertAuthor Commented:
I tried to create multiple profiles under different user accounts, all the same. Cannot resolve the server room
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the_b1ackfoxCommented:
What happens when you open nslookup?  does it open with the servers name?
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mass2612Commented:
I would still try the ipconfig /flushdns I've seen that work before even though you could already ping the server name successfully. It'll take 10 seconds and might work ;-)
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the_b1ackfoxCommented:
If nslookup does not open with the servers name, then dns is not setup correctly, add a reverse lookup zone, and you should be able to connect
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