After upgrade to WSUS V3.0 the clients don't report to wsus server

Hi,

My clients don't report after the upgrade to version 3.
New installed clients shows up correctly but either new en excisting clients don't get updates
Last status stays at "NOT YET REPORTED"

Result clientdiag:

WSUS Client Diagnostics Tool

Checking Machine State
        Checking for admin rights to run tool . . . . . . . . . PASS
        Automatic Updates Service is running. . . . . . . . . . PASS
        Background Intelligent Transfer Service is not running. PASS
        Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS
                This version is WSUS 2.0

Checking AU Settings
        AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
                Option is from Policy settings

Checking Proxy Configuration
        Checking for winhttp local machine Proxy settings . . . PASS
                Winhttp local machine access type
                        <Direct Connection>
                Winhttp local machine Proxy. . . . . . . . . .  NONE
                Winhttp local machine ProxyBypass. . . . . . .  NONE
        Checking User IE Proxy settings . . . . . . . . . . . . PASS
                User IE Proxy. . . . . . . . . . . . . . . . .  NONE
                User IE ProxyByPass. . . . . . . . . . . . . .  NONE
                User IE AutoConfig URL Proxy . . . . . . . . .  NONE
                User IE AutoDetect
                AutoDetect not in use

Checking Connection to WSUS/SUS Server
                WUServer = http://srv-bu3:8530
                WUStatusServer = http://srv-bu3:8530
        UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
        Connection to server. . . . . . . . . . . . . . . . . . PASS
        SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Looks ok to me...

But now the windowsUpdatelog after "wuauclt /TestWSUSServer"

2008-01-31      11:37:49:776       604      534      AU      Triggering AU detection through DetectNow API
2008-01-31      11:37:49:776       604      534      AU      Triggering Online detection (non-interactive)
2008-01-31      11:37:49:776       604      a70      AU      #############
2008-01-31      11:37:49:776       604      a70      AU      ## START ##  AU: Search for updates
2008-01-31      11:37:49:776       604      a70      AU      #########
2008-01-31      11:37:49:776       604      a70      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D5E6DCB8C503}]
2008-01-31      11:37:49:776       604      e3c      Agent      *************
2008-01-31      11:37:49:776       604      e3c      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31      11:37:49:776       604      e3c      Agent      *********
2008-01-31      11:37:49:776       604      e3c      Agent        * Online = Yes; Ignore download priority = No
2008-01-31      11:37:49:776       604      e3c      Agent        * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2008-01-31      11:37:49:776       604      e3c      Agent        * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-01-31      11:37:49:776       604      e3c      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-01-31      11:37:49:823       604      e3c      Misc       Microsoft signed: Yes
2008-01-31      11:38:03:111       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:111       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:142       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:142       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:142       604      e3c      Misc      WARNING: DownloadFileInternal failed for http://srv-bu3:8530/selfupdate/wuident.cab: error 0x80190191
2008-01-31      11:38:03:142       604      e3c      Setup      FATAL: IsUpdateRequired failed with error 0x80244017
2008-01-31      11:38:03:142       604      e3c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80244017
2008-01-31      11:38:03:142       604      e3c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80244017
2008-01-31      11:38:03:142       604      e3c      Agent        * WARNING: Skipping scan, self-update check returned 0x80244017
2008-01-31      11:38:04:190       604      e3c      Agent        * WARNING: Exit code = 0x80244017
2008-01-31      11:38:04:190       604      e3c      Agent      *********
2008-01-31      11:38:04:190       604      e3c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31      11:38:04:190       604      e3c      Agent      *************
2008-01-31      11:38:04:190       604      e3c      Agent      WARNING: WU client failed Searching for update with error 0x80244017
2008-01-31      11:38:04:190       604      c68      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D5E6DCB8C503}]
2008-01-31      11:38:04:190       604      c68      AU        # WARNING: Search callback failed, result = 0x80244017
2008-01-31      11:38:04:190       604      c68      AU        # WARNING: Failed to find updates with error code 80244017
2008-01-31      11:38:04:190       604      c68      AU      #########
2008-01-31      11:38:04:190       604      c68      AU      ##  END  ##  AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D5E6DCB8C503}]
2008-01-31      11:38:04:190       604      c68      AU      #############
2008-01-31      11:38:04:190       604      c68      AU      AU setting next detection timeout to 2008-01-31 12:21:12
2008-01-31      11:38:04:190       604      c68      AU      Setting AU scheduled install time to 2008-01-31 12:00:00
2008-01-31      11:38:08:182       604      e3c      Report      REPORT EVENT: {E96A4591-86F5-44D0-88C5-B5F27998E575}      2008-01-31 11:38:03:142+0100      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80244017      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80244017.
2008-01-31      11:43:03:746       604      a70      AU      AU received policy change subscription event
2008-01-31      11:50:56:807       604      e3c      PT      WARNING: Cached cookie has expired or new PID is available
2008-01-31      11:50:56:807       604      e3c      PT      Initializing simple targeting cookie, clientId = 48db38dd-04e6-42dd-9bdb-766646094c15, target group = , DNS name = pc006-vdm.vdm.wce
2008-01-31      11:50:56:807       604      e3c      PT        Server URL = http://srv-bu3:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-01-31      11:50:56:838       604      e3c      Report      Uploading 1 events using cached cookie, reporting URL = http://srv-bu3:8530/ReportingWebService/ReportingWebService.asmx
2008-01-31      11:50:56:854       604      e3c      Report      Reporter successfully uploaded 1 events.
2008-01-31      11:56:06:389       604      a70      AU      AU received policy change subscription event

What must can i do to fix this ?


actemiumAsked:
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actemiumAuthor Commented:
Additional info:

WSUS is installed @ Server 2003 sp1 uk and is a DC
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peakpeakCommented:
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actemiumAuthor Commented:
Hi peakpeak

Iknow that article but can't find the solution there.
In the meantime i changed permissions on the wsus server because the content dir had wrong permissions
now the eventlog says : The WSUS content directory has the correct permissions

But now i have bits and auth errors in the windowsupdatelog after the command :"wuauclt /TestWSUSServer"

2008-01-31      14:12:26:422       604      9e4      DnldMgr      WARNING: BITS job {9FE25CD4-979B-4E2F-9E89-E01BE25DFB50} failed, updateId = {3CB07E02-8B24-4A80-A0C7-4A753077EA7C}.100, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2008-01-31      14:12:26:422       604      9e4      DnldMgr        Progress failure bytes total = 925544, bytes transferred = 0
2008-01-31      14:12:26:422       604      9e4      DnldMgr        Failed job file: URL = http://srv-bu3:8530/Content/E1/132911AA8796953A99E09D80CC4F6618C11627E1.exe, local path = C:\WINDOWS\SoftwareDistribution\Download\f6d284c85373b4562f258c5187280826\132911aa8796953a99e09d80cc4f6618c11627e1
2008-01-31      14:12:26:454       604      9e4      DnldMgr      WARNING: Download job failed because of proxy auth or server auth.
2008-01-31      14:12:26:454       604      9e4      DnldMgr      Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31      14:12:28:396       604      f40      Report      REPORT EVENT: {78A923F1-6F7A-468E-B7C0-F2DEFED91191}      2008-01-31 14:12:23:383+0100      1      161      101      {F4A8ECE7-083D-4989-8A72-23DCD49EAB26}      104      80244017      AutomaticUpdates      Failure      Content Download      Error: Download failed.
2008-01-31      14:12:29:508       604      9e4      DnldMgr      WARNING: BITS job {B0B7055D-DDA9-4CBE-9FFA-368898BC616F} failed, updateId = {1B9AADDD-421C-4484-811D-D0B1B28332D0}.103, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2008-01-31      14:12:29:508       604      9e4      DnldMgr        Progress failure bytes total = 26253832, bytes transferred = 0
2008-01-31      14:12:29:508       604      9e4      DnldMgr        Failed job file: URL = http://srv-bu3:8530/Content/12/8D779E337920B097AA0C01859912950606E9FC12.exe, local path = C:\WINDOWS\SoftwareDistribution\Download\8418c94b4278900f057d21ae0691fd59\8d779e337920b097aa0c01859912950606e9fc12
2008-01-31      14:12:29:539       604      9e4      DnldMgr      WARNING: Download job failed because of proxy auth or server auth.
2008-01-31      14:12:29:539       604      9e4      DnldMgr      Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31      14:12:29:539       604      3a0      AU      AU checked download status and it changed: Downloading is not paused
2008-01-31      14:12:29:539       604      3a0      AU      AU setting pending client directive to 'Download Progress'
2008-01-31      14:12:32:594       604      864      DnldMgr      WARNING: BITS job {BA57ADF0-0AAB-43F9-93E5-1983507C1A5A} failed, updateId = {92171BC4-F926-45D4-BAD7-0C54004873F2}.100, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2008-01-31      14:12:32:594       604      864      DnldMgr        Progress failure bytes total = 7531128, bytes transferred = 0
2008-01-31      14:12:32:594       604      864      DnldMgr        Failed job file: URL = http://srv-bu3:8530/Content/3F/DA93E58A2B6F39ED2063F485E9B3E3261715313F.exe, local path = C:\WINDOWS\SoftwareDistribution\Download\a4783ac1c6d42afac2c99661cc166cb7\da93e58a2b6f39ed2063f485e9b3e3261715313f
2008-01-31      14:12:32:829       604      864      DnldMgr      WARNING: Download job failed because of proxy auth or server auth.
2008-01-31      14:12:32:829       604      864      DnldMgr      Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31      14:12:32:860       604      3a0      AU      >>##  RESUMED  ## AU: Download update [UpdateId = {4146EAF1-B811-4222-B22F-CAB9554D965F}]
2008-01-31      14:12:32:860       604      3a0      AU        # WARNING: Download failed, error = 0x80244017
2008-01-31      14:12:32:876       604      3a0      AU      #########
2008-01-31      14:12:32:876       604      3a0      AU      ##  END  ##  AU: Download updates
2008-01-31      14:12:32:876       604      3a0      AU      #############
2008-01-31      14:12:32:876       604      3a0      AU      Setting AU scheduled install time to 2008-02-01 12:00:00
2008-01-31      14:12:37:888       604      f40      Report      REPORT EVENT: {EEF09A16-C40C-4A55-8671-2C4E5592D92F}      2008-01-31 14:12:32:876+0100      1      161      101      {4146EAF1-B811-4222-B22F-CAB9554D965F}      100      80244017      AutomaticUpdates      Failure      Content Download      Error: Download failed.
2008-01-31      14:12:44:561       604      a70      AU      No pending client directive

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actemiumAuthor Commented:
If i paste the link "http://srv-bu3:8530/Content/3F/DA93E58A2B6F39ED2063F485E9B3E3261715313F.exe"
in the browser on a client then no problem and i can get the file
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actemiumAuthor Commented:
RESOLVED !!

I changed in IIS manager the permissions from "Content"
the default anonymous account is "IUSR_xxx"
I changed it to an admin account and all works fine...
so case can be closed !!
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actemiumAuthor Commented:
Resolved...
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Vee_ModCommented:
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator
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Windows Server 2003

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