actemium
asked on
After upgrade to WSUS V3.0 the clients don't report to wsus server
Hi,
My clients don't report after the upgrade to version 3.
New installed clients shows up correctly but either new en excisting clients don't get updates
Last status stays at "NOT YET REPORTED"
Result clientdiag:
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://srv-bu3:8530
WUStatusServer = http://srv-bu3:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Looks ok to me...
But now the windowsUpdatelog after "wuauclt /TestWSUSServer"
2008-01-31 11:37:49:776 604 534 AU Triggering AU detection through DetectNow API
2008-01-31 11:37:49:776 604 534 AU Triggering Online detection (non-interactive)
2008-01-31 11:37:49:776 604 a70 AU #############
2008-01-31 11:37:49:776 604 a70 AU ## START ## AU: Search for updates
2008-01-31 11:37:49:776 604 a70 AU #########
2008-01-31 11:37:49:776 604 a70 AU <<## SUBMITTED ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D 5E6DCB8C50 3}]
2008-01-31 11:37:49:776 604 e3c Agent *************
2008-01-31 11:37:49:776 604 e3c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31 11:37:49:776 604 e3c Agent *********
2008-01-31 11:37:49:776 604 e3c Agent * Online = Yes; Ignore download priority = No
2008-01-31 11:37:49:776 604 e3c Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installa tion' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstal lation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installa tion' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstal lation' and IsAssigned=1 and RebootRequired=1"
2008-01-31 11:37:49:776 604 e3c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7}
2008-01-31 11:37:49:776 604 e3c Misc Validating signature for C:\WINDOWS\SoftwareDistrib ution\Self Update\Def ault\wuide nt.cab:
2008-01-31 11:37:49:823 604 e3c Misc Microsoft signed: Yes
2008-01-31 11:38:03:111 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2008-01-31 11:38:03:111 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:142 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2008-01-31 11:38:03:142 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:142 604 e3c Misc WARNING: DownloadFileInternal failed for http://srv-bu3:8530/selfupdate/wuident.cab: error 0x80190191
2008-01-31 11:38:03:142 604 e3c Setup FATAL: IsUpdateRequired failed with error 0x80244017
2008-01-31 11:38:03:142 604 e3c Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80244017
2008-01-31 11:38:03:142 604 e3c Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80244017
2008-01-31 11:38:03:142 604 e3c Agent * WARNING: Skipping scan, self-update check returned 0x80244017
2008-01-31 11:38:04:190 604 e3c Agent * WARNING: Exit code = 0x80244017
2008-01-31 11:38:04:190 604 e3c Agent *********
2008-01-31 11:38:04:190 604 e3c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31 11:38:04:190 604 e3c Agent *************
2008-01-31 11:38:04:190 604 e3c Agent WARNING: WU client failed Searching for update with error 0x80244017
2008-01-31 11:38:04:190 604 c68 AU >>## RESUMED ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D 5E6DCB8C50 3}]
2008-01-31 11:38:04:190 604 c68 AU # WARNING: Search callback failed, result = 0x80244017
2008-01-31 11:38:04:190 604 c68 AU # WARNING: Failed to find updates with error code 80244017
2008-01-31 11:38:04:190 604 c68 AU #########
2008-01-31 11:38:04:190 604 c68 AU ## END ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D 5E6DCB8C50 3}]
2008-01-31 11:38:04:190 604 c68 AU #############
2008-01-31 11:38:04:190 604 c68 AU AU setting next detection timeout to 2008-01-31 12:21:12
2008-01-31 11:38:04:190 604 c68 AU Setting AU scheduled install time to 2008-01-31 12:00:00
2008-01-31 11:38:08:182 604 e3c Report REPORT EVENT: {E96A4591-86F5-44D0-88C5-B 5F27998E57 5} 2008-01-31 11:38:03:142+0100 1 148 101 {D67661EB-2423-451D-BF5D-1 3199E37DF2 8} 0 80244017 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80244017.
2008-01-31 11:43:03:746 604 a70 AU AU received policy change subscription event
2008-01-31 11:50:56:807 604 e3c PT WARNING: Cached cookie has expired or new PID is available
2008-01-31 11:50:56:807 604 e3c PT Initializing simple targeting cookie, clientId = 48db38dd-04e6-42dd-9bdb-76 6646094c15 , target group = , DNS name = pc006-vdm.vdm.wce
2008-01-31 11:50:56:807 604 e3c PT Server URL = http://srv-bu3:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-01-31 11:50:56:838 604 e3c Report Uploading 1 events using cached cookie, reporting URL = http://srv-bu3:8530/ReportingWebService/ReportingWebService.asmx
2008-01-31 11:50:56:854 604 e3c Report Reporter successfully uploaded 1 events.
2008-01-31 11:56:06:389 604 a70 AU AU received policy change subscription event
What must can i do to fix this ?
My clients don't report after the upgrade to version 3.
New installed clients shows up correctly but either new en excisting clients don't get updates
Last status stays at "NOT YET REPORTED"
Result clientdiag:
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://srv-bu3:8530
WUStatusServer = http://srv-bu3:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Looks ok to me...
But now the windowsUpdatelog after "wuauclt /TestWSUSServer"
2008-01-31 11:37:49:776 604 534 AU Triggering AU detection through DetectNow API
2008-01-31 11:37:49:776 604 534 AU Triggering Online detection (non-interactive)
2008-01-31 11:37:49:776 604 a70 AU #############
2008-01-31 11:37:49:776 604 a70 AU ## START ## AU: Search for updates
2008-01-31 11:37:49:776 604 a70 AU #########
2008-01-31 11:37:49:776 604 a70 AU <<## SUBMITTED ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D
2008-01-31 11:37:49:776 604 e3c Agent *************
2008-01-31 11:37:49:776 604 e3c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31 11:37:49:776 604 e3c Agent *********
2008-01-31 11:37:49:776 604 e3c Agent * Online = Yes; Ignore download priority = No
2008-01-31 11:37:49:776 604 e3c Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installa
2008-01-31 11:37:49:776 604 e3c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B
2008-01-31 11:37:49:776 604 e3c Misc Validating signature for C:\WINDOWS\SoftwareDistrib
2008-01-31 11:37:49:823 604 e3c Misc Microsoft signed: Yes
2008-01-31 11:38:03:111 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile
2008-01-31 11:38:03:111 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile
2008-01-31 11:38:03:126 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:142 604 e3c Misc WARNING: WinHttp: SendRequestToServerForFile
2008-01-31 11:38:03:142 604 e3c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31 11:38:03:142 604 e3c Misc WARNING: DownloadFileInternal failed for http://srv-bu3:8530/selfupdate/wuident.cab: error 0x80190191
2008-01-31 11:38:03:142 604 e3c Setup FATAL: IsUpdateRequired failed with error 0x80244017
2008-01-31 11:38:03:142 604 e3c Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80244017
2008-01-31 11:38:03:142 604 e3c Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80244017
2008-01-31 11:38:03:142 604 e3c Agent * WARNING: Skipping scan, self-update check returned 0x80244017
2008-01-31 11:38:04:190 604 e3c Agent * WARNING: Exit code = 0x80244017
2008-01-31 11:38:04:190 604 e3c Agent *********
2008-01-31 11:38:04:190 604 e3c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31 11:38:04:190 604 e3c Agent *************
2008-01-31 11:38:04:190 604 e3c Agent WARNING: WU client failed Searching for update with error 0x80244017
2008-01-31 11:38:04:190 604 c68 AU >>## RESUMED ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D
2008-01-31 11:38:04:190 604 c68 AU # WARNING: Search callback failed, result = 0x80244017
2008-01-31 11:38:04:190 604 c68 AU # WARNING: Failed to find updates with error code 80244017
2008-01-31 11:38:04:190 604 c68 AU #########
2008-01-31 11:38:04:190 604 c68 AU ## END ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D
2008-01-31 11:38:04:190 604 c68 AU #############
2008-01-31 11:38:04:190 604 c68 AU AU setting next detection timeout to 2008-01-31 12:21:12
2008-01-31 11:38:04:190 604 c68 AU Setting AU scheduled install time to 2008-01-31 12:00:00
2008-01-31 11:38:08:182 604 e3c Report REPORT EVENT: {E96A4591-86F5-44D0-88C5-B
2008-01-31 11:43:03:746 604 a70 AU AU received policy change subscription event
2008-01-31 11:50:56:807 604 e3c PT WARNING: Cached cookie has expired or new PID is available
2008-01-31 11:50:56:807 604 e3c PT Initializing simple targeting cookie, clientId = 48db38dd-04e6-42dd-9bdb-76
2008-01-31 11:50:56:807 604 e3c PT Server URL = http://srv-bu3:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-01-31 11:50:56:838 604 e3c Report Uploading 1 events using cached cookie, reporting URL = http://srv-bu3:8530/ReportingWebService/ReportingWebService.asmx
2008-01-31 11:50:56:854 604 e3c Report Reporter successfully uploaded 1 events.
2008-01-31 11:56:06:389 604 a70 AU AU received policy change subscription event
What must can i do to fix this ?
ASKER
Hi peakpeak
Iknow that article but can't find the solution there.
In the meantime i changed permissions on the wsus server because the content dir had wrong permissions
now the eventlog says : The WSUS content directory has the correct permissions
But now i have bits and auth errors in the windowsupdatelog after the command :"wuauclt /TestWSUSServer"
2008-01-31 14:12:26:422 604 9e4 DnldMgr WARNING: BITS job {9FE25CD4-979B-4E2F-9E89-E 01BE25DFB5 0} failed, updateId = {3CB07E02-8B24-4A80-A0C7-4 A753077EA7 C}.100, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2008-01-31 14:12:26:422 604 9e4 DnldMgr Progress failure bytes total = 925544, bytes transferred = 0
2008-01-31 14:12:26:422 604 9e4 DnldMgr Failed job file: URL = http://srv-bu3:8530/Content/E1/132911AA8796953A99E09D80CC4F6618C11627E1.exe, local path = C:\WINDOWS\SoftwareDistrib ution\Down load\f6d28 4c85373b45 62f258c518 7280826\13 2911aa8796 953a99e09d 80cc4f6618 c11627e1
2008-01-31 14:12:26:454 604 9e4 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2008-01-31 14:12:26:454 604 9e4 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31 14:12:28:396 604 f40 Report REPORT EVENT: {78A923F1-6F7A-468E-B7C0-F 2DEFED9119 1} 2008-01-31 14:12:23:383+0100 1 161 101 {F4A8ECE7-083D-4989-8A72-2 3DCD49EAB2 6} 104 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2008-01-31 14:12:29:508 604 9e4 DnldMgr WARNING: BITS job {B0B7055D-DDA9-4CBE-9FFA-3 68898BC616 F} failed, updateId = {1B9AADDD-421C-4484-811D-D 0B1B28332D 0}.103, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2008-01-31 14:12:29:508 604 9e4 DnldMgr Progress failure bytes total = 26253832, bytes transferred = 0
2008-01-31 14:12:29:508 604 9e4 DnldMgr Failed job file: URL = http://srv-bu3:8530/Content/12/8D779E337920B097AA0C01859912950606E9FC12.exe, local path = C:\WINDOWS\SoftwareDistrib ution\Down load\8418c 94b4278900 f057d21ae0 691fd59\8d 779e337920 b097aa0c01 8599129506 06e9fc12
2008-01-31 14:12:29:539 604 9e4 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2008-01-31 14:12:29:539 604 9e4 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31 14:12:29:539 604 3a0 AU AU checked download status and it changed: Downloading is not paused
2008-01-31 14:12:29:539 604 3a0 AU AU setting pending client directive to 'Download Progress'
2008-01-31 14:12:32:594 604 864 DnldMgr WARNING: BITS job {BA57ADF0-0AAB-43F9-93E5-1 983507C1A5 A} failed, updateId = {92171BC4-F926-45D4-BAD7-0 C54004873F 2}.100, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2008-01-31 14:12:32:594 604 864 DnldMgr Progress failure bytes total = 7531128, bytes transferred = 0
2008-01-31 14:12:32:594 604 864 DnldMgr Failed job file: URL = http://srv-bu3:8530/Content/3F/DA93E58A2B6F39ED2063F485E9B3E3261715313F.exe, local path = C:\WINDOWS\SoftwareDistrib ution\Down load\a4783 ac1c6d42af ac2c99661c c166cb7\da 93e58a2b6f 39ed2063f4 85e9b3e326 1715313f
2008-01-31 14:12:32:829 604 864 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2008-01-31 14:12:32:829 604 864 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31 14:12:32:860 604 3a0 AU >>## RESUMED ## AU: Download update [UpdateId = {4146EAF1-B811-4222-B22F-C AB9554D965 F}]
2008-01-31 14:12:32:860 604 3a0 AU # WARNING: Download failed, error = 0x80244017
2008-01-31 14:12:32:876 604 3a0 AU #########
2008-01-31 14:12:32:876 604 3a0 AU ## END ## AU: Download updates
2008-01-31 14:12:32:876 604 3a0 AU #############
2008-01-31 14:12:32:876 604 3a0 AU Setting AU scheduled install time to 2008-02-01 12:00:00
2008-01-31 14:12:37:888 604 f40 Report REPORT EVENT: {EEF09A16-C40C-4A55-8671-2 C4E5592D92 F} 2008-01-31 14:12:32:876+0100 1 161 101 {4146EAF1-B811-4222-B22F-C AB9554D965 F} 100 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2008-01-31 14:12:44:561 604 a70 AU No pending client directive
Iknow that article but can't find the solution there.
In the meantime i changed permissions on the wsus server because the content dir had wrong permissions
now the eventlog says : The WSUS content directory has the correct permissions
But now i have bits and auth errors in the windowsupdatelog after the command :"wuauclt /TestWSUSServer"
2008-01-31 14:12:26:422 604 9e4 DnldMgr WARNING: BITS job {9FE25CD4-979B-4E2F-9E89-E
2008-01-31 14:12:26:422 604 9e4 DnldMgr Progress failure bytes total = 925544, bytes transferred = 0
2008-01-31 14:12:26:422 604 9e4 DnldMgr Failed job file: URL = http://srv-bu3:8530/Content/E1/132911AA8796953A99E09D80CC4F6618C11627E1.exe, local path = C:\WINDOWS\SoftwareDistrib
2008-01-31 14:12:26:454 604 9e4 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2008-01-31 14:12:26:454 604 9e4 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31 14:12:28:396 604 f40 Report REPORT EVENT: {78A923F1-6F7A-468E-B7C0-F
2008-01-31 14:12:29:508 604 9e4 DnldMgr WARNING: BITS job {B0B7055D-DDA9-4CBE-9FFA-3
2008-01-31 14:12:29:508 604 9e4 DnldMgr Progress failure bytes total = 26253832, bytes transferred = 0
2008-01-31 14:12:29:508 604 9e4 DnldMgr Failed job file: URL = http://srv-bu3:8530/Content/12/8D779E337920B097AA0C01859912950606E9FC12.exe, local path = C:\WINDOWS\SoftwareDistrib
2008-01-31 14:12:29:539 604 9e4 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2008-01-31 14:12:29:539 604 9e4 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31 14:12:29:539 604 3a0 AU AU checked download status and it changed: Downloading is not paused
2008-01-31 14:12:29:539 604 3a0 AU AU setting pending client directive to 'Download Progress'
2008-01-31 14:12:32:594 604 864 DnldMgr WARNING: BITS job {BA57ADF0-0AAB-43F9-93E5-1
2008-01-31 14:12:32:594 604 864 DnldMgr Progress failure bytes total = 7531128, bytes transferred = 0
2008-01-31 14:12:32:594 604 864 DnldMgr Failed job file: URL = http://srv-bu3:8530/Content/3F/DA93E58A2B6F39ED2063F485E9B3E3261715313F.exe, local path = C:\WINDOWS\SoftwareDistrib
2008-01-31 14:12:32:829 604 864 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2008-01-31 14:12:32:829 604 864 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2008-01-31 14:12:32:860 604 3a0 AU >>## RESUMED ## AU: Download update [UpdateId = {4146EAF1-B811-4222-B22F-C
2008-01-31 14:12:32:860 604 3a0 AU # WARNING: Download failed, error = 0x80244017
2008-01-31 14:12:32:876 604 3a0 AU #########
2008-01-31 14:12:32:876 604 3a0 AU ## END ## AU: Download updates
2008-01-31 14:12:32:876 604 3a0 AU #############
2008-01-31 14:12:32:876 604 3a0 AU Setting AU scheduled install time to 2008-02-01 12:00:00
2008-01-31 14:12:37:888 604 f40 Report REPORT EVENT: {EEF09A16-C40C-4A55-8671-2
2008-01-31 14:12:44:561 604 a70 AU No pending client directive
ASKER
If i paste the link "http://srv-bu3:8530/Content/3F/DA93E58A2B6F39ED2063F485E9B3E3261715313F.exe"
in the browser on a client then no problem and i can get the file
in the browser on a client then no problem and i can get the file
ASKER CERTIFIED SOLUTION
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ASKER
Resolved...
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator
Vee_Mod
Community Support Moderator
ASKER
WSUS is installed @ Server 2003 sp1 uk and is a DC