MSExchangeTransport - Event ID 9010

Posted on 2008-01-31
Medium Priority
Last Modified: 2010-01-05
Dear Sir,

Please I have a question:
In Exchange Server 2007, I have seen an error message in the Event Viewer, which is:
Event Type:      Error
Event Source:      MSExchangeTransport
Event Category:      Pickup
Event ID:      9010
Date:            31/01/2008
Time:            3:03:02 PM
User:            N/A
Computer:      EXCHANGE
At lease one file in D:\Program Files\Microsoft\Exchange Server\TransportRoles\Replay cannot be processed. These files have .bad extensions. Please look for .bad files, and make sure that the content is valid.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Content of the TransportRoles\Replay folder is:

Please how can I resolve this error?

For More info: My Exchange server Installed with GFI Mail Essentials V12, GFI Mail Security V10 and Symantec AntiVirus Corporate Client V10
Thank you in advance,

Question by:mrchatila
  • 3
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LVL 28

Expert Comment

ID: 20786897
Did you find any .bad files as suggested?
The error is from the GFI Mail Essentials, try to uninstall it, check if the error is gone and then reinstall the GFI package.

Author Comment

ID: 20787116
how can I find the content of .bad files?
LVL 28

Accepted Solution

peakpeak earned 1500 total points
ID: 20787137
Did you find any? Try open them with Notepad, might be .xml files.
Move them avay from that folder (but save them).
Also uninstall GFI as mentioned.
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Author Comment

ID: 20787304
I found only one file with .bad extension.
I have 2 GFI Softwares, Mail Essentials and Mail Security.
To remove them will be a difficult process, due to the Database (whitelist & blacklist)
Please any help?

Author Comment

ID: 20787479
I have opened the .bad file through .xml dreamweaver, I found out that this email was sent by automatic through GFI Mail Essentials "Auto-replies" feature.
I have set an Auto-replies message notification in GFI Mail essentials for the previous users whom had left the organization.

Please any help?

Expert Comment

ID: 26184786
Has anyone found any solution to this problem? We are experiencing the same thing.

Note: If you change the file extension from .bad to .eml, and open it with Outlook or Outlook Express, you will see the message.

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