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Device has USB and SCSI inputs, using USB, receive SCSI error when trying to use

Posted on 2008-01-31
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Last Modified: 2013-12-27
Installing Canon DR-2080C scanner to Windows XPP desktop via USB.  The device has SCSI and USB inputs.  When I attempt to use it after installing I receive the following error:

Can't locate SCSI device; check cable and power.
Canon DR-2080C Driver Version 1.1.10207.05003 (-4536)

Any assistance would be appreciated.  It has a USB port, but only seems to be able to work as SCSI and I don't want to purchase a SCSI card and cable.  

Thanks.
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Question by:David Hulnick
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Accepted Solution

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David Hulnick earned 0 total points
ID: 20790591
RESOLUTION!

Uninstalled device from Device Manager

Reattached device and installed driver from manufacturer cd

Used add/remove programs and uninstalled driver

Downloaded 2080DRIT file from canon website

Ran Installation

Ran Firmware update from Canon website

Install New USB Driver update from Canon website

Success!
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by:David Hulnick
ID: 20790611
Canon tech support solved the issue!
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