outlook 2003 0x80042108 'Outlook is unable to connect to your incoming (POP3) e-mail server

Dear all,

I have recently been getting an error message from
outlook 2003 0x80042108 'Outlook is unable to connect to your incoming (POP3) e-mail server

Tried the following without success:

1. R&R email account and outlook profile
2. No Norton firewall but disabled windows firewall just to check
3. Tried it in safe mode, still the same error
4.Tried service pack 3 for office 2003
5. Disabled AV
6. Tried detect and repair outlook and repair office
7.Recreated same email account on other pc's, works fine


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war1Connect With a Mentor Commented:
Check if antivirus program is interfering. Temporarily disable it.

Norton firewall could be the culprit, even if you disable it.  Allow the POP3 server in Norton Firewall settings.
Hello docvirgo,

1. Register an important send/receive library file.  Go to Start > Run and type regsvr32 inetcomm.dll

2. Check if other programs running in the background is interfering. Disable one at a time the Firewall, antispyware, antispam, and all Norton programs.

3. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min

Hope this helps!
Do you also have webmail access to this account?  Sometimes my users report this error, and when I log into their Yahoo account via webmail, the culprit is a corrupt message in the inbox.  You can easily find it by opening each message.  The corrupt message will give you an error pop-up.  Delete this message and empty the trash folder, and you should be able to pull mail down without the POP3 error message in Outlook.
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docvirgoAuthor Commented:
Hi war1,

Thank you for all the recommendations, i have done them, but the message stil there :(


docvirgoAuthor Commented:
Hi plt63640,

I dont have webmail access to this account, iam running mercury mail server, and i have actually removed all the unPOPED messages from this account and still the message keeps popping up.

docvirgoAuthor Commented:
hi war1,

i dont have any symmantec products installed and even disabled windows firewall
i also have disabled the AV which is 'COPMUTER ASSOCIATES' and still no difference, i even closed the existing pst, where all the mail goes and created a new one , but stil no result.

docvirgoAuthor Commented:
Thank you to all that were involved, but unfortunately i had to rebuild the pc as i was running out of time.

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