I had a user report to me that OWA was not working properly. After looking through the event log, I found many errors relating to the Blackberry Enterprise Server. I restarted the Exchange Information Store and all its dependencies including the BES dependencies and everything appeared to have corrected itself.
The problem I am having now, is that users are complaining about missing messages during this time. Users that weren't logged in at the time, have all of their messages. When I look through the message tracking center, I can see messages that appeared to have been sent to the mailbox, but they do not appear in the users mailbox. Is there any way to recover these?
Thanks in advance.