FTP error 530 using Dreamweaver MX

i am connecting to a website using FTP to upload files, i get the error saying:
An FTP error occurred - cannot make connection to host. 530 Authentication failed, sorry

i know this generally means the username / password is wrong however i've been to my web hosting company and re-sent the details. and i know 100% that i have entered the correct details and also i have checked caps lock before anyone suggest it....

i have 4 other websites that i edit using dreamweaver they are fine...
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

BenyawAuthor Commented:
i've tried another FTP software and still no joy. i am going to speak to my web hosting service and see what the issue is
BenyawAuthor Commented:
got my web hosting company to reset the acc and it worked fine

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
File Sharing Software

From novice to tech pro — start learning today.