I have a user who is having a printing issue within MS Word 2003. He opens a new Word session and prints a document requesting 21 copies. All other documents he wants to print retains the 21 copies in the print dialog box. He's completed exited MS Word and opened a new session and the 21 copies is still coming up in the print dialog box. The only way to get rid of the 21 copies is to restart the computer. I've deleted his printer and reconnected the printer and he's still having the problem. No one else in the office is experiencing this issue. We all have the printer installed (connected) from the server. I've checked the properties of his printer and number of copies is 1. Has a setting within MS Word been changed somewhere?