Scenario - trying to change a locked-out employee's password in active directory; rather than use "reset password" from the "associates' option, we used "Computers" - "reset account".
Now the user cannot even login into the domain or local computer, even with admin accounts. We have reset the password - doesn't work.
When trying to login to domain - it says "...either domain or domain controller unavailable". Logging into local, does not work either.
The active directory tool is on a Win2k3 server; employee computer is WinXP.
We ping the computer name (WOODY) and get a reply. We have tried things like removing and adding back the computer from active directory, remote desktop conn, opening folders (\\WOODY\filename) from admin computers, etc all to no avail.
Kindly help. Is there a tool or method to get this computer back into the domain so we can login or reset the local password, without re-installing winXP so we do not lose data files.