The Server management backup fails to pick up the tapes

Hi i have recently setup a new customer with windows SBS2003 and all the updates however when i try and run the ntbackup from server management it fails each night saying unable to find media, now the tapes are in but they are being put into "unrecognised media" pool. now when i change this to free media and start the backup manually it works fine.

also the tapes are brand new

is there any way to make the tapes go to free media straight away or do i have to do each one manually first????

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unfortunatley you need to configure the media first

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