Embedded links do not load when launched from mail readers Outlook Express and Windows Live Mail

When I click on any web link from with Outlook Express or Windows Live Mail, IE 7 launches but never loads the web page, instead only displays a messge "Connecting..." in the IE tab.

If I copy the link and paste it into the browser, it loads with no problem.  This happens with either Outlook Express 6 or the most current release of Windows Live Mail.
martellajAsked:
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snagsy1980Commented:
Try this

The first thing to try is resetting your Web options - launch IE, select Tools -> Internet Options -> Programs tab and click the Reset Web Settings. button. If this doesnt work, launch Registry Editor and browse to the HKEY_LOCAL_MACHINE\SOFTWARE\ Classes \ htmlfile \ shell \ open key. Look for a command key inside this - if it doesnt exist, create it. Make sure its Default value reads 'C:\Program Files\Internet Explorer\iexplore.exe - nohome, and your links should work once again. If they still dont, try replacing -nohome with %1 instead.
http://www.pcanswers.co.uk/tips/default.asp?pagetypeid=2&articleid=34847&subsectionid=616
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war1Commented:
Hello martellaj,

You may need to register some dll files
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

If using Vista and you get an error, run regsvr32.exe from an elevated command prompt. To get an elevated command prompt, right-click on the "Command Prompt" shortcut and select "Run as Administrator".

If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):

Shdocvw.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll

OR
Run this script if using IE6
http://windowsxp.mvps.org/IEFIX.htm

Hope this helps!
war1
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martellajAuthor Commented:

I've tried both of the previous suggestions and the results are the same.  
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WcombeeCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup Zone:
PAQ - Refund

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

wcombee,  Experts Exchange Cleanup Volunteer
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Computer101Commented:
PAQed with points refunded (250)

Computer101
EE Admin
0

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