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Cannot open word documents directly from email

Posted on 2008-02-01
Medium Priority
Last Modified: 2012-06-21
When I get an email with a normal word document attached I get a ping and an eroor message "This file does not have a program associated with it  for performing this action. Create an association in the set associations control panel.

I have Windows Vista, use Outlook Express and use microsoft word 2003

If I save the file and then open it from documents it opens fine.
Question by:callumhenderson
LVL 59

Expert Comment

ID: 20796292
Try right clicking the document, choose "Open with..." from the context menu, then if necessary browse to your winword.exe file from MS Word 2003, choose that to open the file, and make sure there is a check mark next to "Always use the selected program to open this kind of file."

Author Comment

ID: 20797181
That is fine if the file is saved and in my documents but the problem is opening it direct from the attachment when the email comes through to avoid having to save it, open it, and see if it was worth saving. I could always do this before I got a new laptop with windows vista so I don't know if it's just a vista problem. But when you right click on the attachment there is no "open with" choice, just the straight "open" and this produces the same answer.
LVL 59

Expert Comment

ID: 20797210
Oh, what I meant was doing the right click on an existing Word document;  I thought that would clear up the file association problem with your attachment in the registry.
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Author Comment

ID: 20797691
I have browsed through and associated it with WINWORD from C:\Program files\Microsoft Office and also checked via the control panel - programmes - defaults - associations and .doc documents are set to open with microsoft office word. Still no joy trying to open it directly from the attachment.
LVL 34

Accepted Solution

sramesh2k earned 1000 total points
ID: 20807421

Expert Comment

ID: 21174286
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup Zone:
accept sramesh2k's comment as answer.

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

wcombee, Experts Exchange Cleanup Volunteer

Author Closing Comment

ID: 31427082
Many thanks for your help - apologies I didn't answer earlier. Unfamiliar with this site and had not realised answer was there.

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