[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Cannot open word documents directly from email

Posted on 2008-02-01
7
Medium Priority
?
2,531 Views
Last Modified: 2012-06-21
When I get an email with a normal word document attached I get a ping and an eroor message "This file does not have a program associated with it  for performing this action. Create an association in the set associations control panel.

I have Windows Vista, use Outlook Express and use microsoft word 2003

If I save the file and then open it from documents it opens fine.
0
Comment
Question by:callumhenderson
7 Comments
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20796292
Try right clicking the document, choose "Open with..." from the context menu, then if necessary browse to your winword.exe file from MS Word 2003, choose that to open the file, and make sure there is a check mark next to "Always use the selected program to open this kind of file."
0
 

Author Comment

by:callumhenderson
ID: 20797181
That is fine if the file is saved and in my documents but the problem is opening it direct from the attachment when the email comes through to avoid having to save it, open it, and see if it was worth saving. I could always do this before I got a new laptop with windows vista so I don't know if it's just a vista problem. But when you right click on the attachment there is no "open with" choice, just the straight "open" and this produces the same answer.
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20797210
Oh, what I meant was doing the right click on an existing Word document;  I thought that would clear up the file association problem with your attachment in the registry.
0
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 

Author Comment

by:callumhenderson
ID: 20797691
I have browsed through and associated it with WINWORD from C:\Program files\Microsoft Office and also checked via the control panel - programmes - defaults - associations and .doc documents are set to open with microsoft office word. Still no joy trying to open it directly from the attachment.
0
 
LVL 34

Accepted Solution

by:
sramesh2k earned 1000 total points
ID: 20807421
0
 
LVL 4

Expert Comment

by:Wcombee
ID: 21174286
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup Zone:
accept sramesh2k's comment as answer.

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

wcombee, Experts Exchange Cleanup Volunteer
0
 

Author Closing Comment

by:callumhenderson
ID: 31427082
Many thanks for your help - apologies I didn't answer earlier. Unfamiliar with this site and had not realised answer was there.
0

Featured Post

Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Outlook provides an easy way to recover permanently deleted items. When you empty the Deleted Items or simply deleted an Outlook data items using shift+Del key then it can be recovered using Registry Key settings.  Caution- Wrong Registry…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Free Data Recovery software is an advanced solution from Kernel Tools to recover data and files such as documents, emails, database, media and pictures, etc. It supports recovery from physical & logical drive after a hard disk crash, accidental/inte…

612 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question