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back ups fail when they are at around 500-570 Mb- NO ERROR MSGS DISPLAYED

Posted on 2008-02-01
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While using Arcserve, the backups fail in the region of 500-570 Mb. no error messages are displayed in all logs. Tried to back up less than 500 successfully without any issues. Operating System Server 2003 sbs.
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Question by:BSRIT
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by:dovidmichel
ID: 20797013
Go to the ARCserve Server Admin, Configuration, set the Job Engine to Debug and the Tape Engine to Detail. Then run the backup and again check the activity and tape logs.

I forget in version 9 what the name of the activity log is, either arcserve.log or brightstor.log. The Tape Engine log is tape log.
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dovidmichel earned 1500 total points
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Try backing up data from a different drive.
What tape drive and tapes are being used?
Also it is a good idea to ck for updates because Windows Server 2003 Family is supported with ARCserve v9.0.1Build 2020 and above.
v9 updates can be found here:
http://supportconnectw.ca.com/public/storage/downloads/nt/v9/basb9-patchmenu.asp
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