I administer a Window Server 2003 as a domain running active directory. Everything works well for about 3 years now because we have been running all the local computers as workgroups even though the server was setup as a domain. We also run terminal services to access our company MRP.
I am going to switch all the computers to the domain which has the name of "company.local" . I've setup a OU called CUSTSERV right under the domain in the ADUC mmc. I've moved one person from "Users" to "CUSTSERV" OU, created and linked a group policy on the CUSTSERV OU named "CUSTSERV Policy". Gpresults show this user has the CUSTSERV policy applied along with the default domain policy.
Unfortunately, the CUSTSERV Policy does not apply when she logs into the domain from her computer. I've only set a couple of policies on the CUSTSERV Policy and none of them apply. Her computer is running XP SP2. I know she's authenticating through the domain because she doesn't have a local account on the machine.
What am I doing wrong here?