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blackkris

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Shutdown error in PowerPoint 2007

When creating a new presentation and after saving it.  I try to close PowerPoint and I get the typical Windows Error pop-up box to submit the error.  After doing so, I get the solution that it's a problem between an Epson Driver and Vista.  I am running Windows XP SP2 and do not have any Epson printers installed.  However I did run the update that they suggested and received the same error.

I have over 90 Lenovo laptops that this is a problem on.

Any help or even a direction to look would be appreciated.

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GlennaShaw

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blackkris

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Attached is a screen shot of the Error Signature.   Changing the printer driver did not help.  It only happens when I first save a presentation and then close.  If I just open and use an existing file, no problems.
If I create a file and save it, colse it, open an older file and try to exit - I get the same error
PP07-Error.doc
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I will when I get back in the office on Monday.  Thank you for all of your help.
Installing SP1 for Office 2007 seems to have done the trick ( even though Microsoft said it was a printer driver ).  Thanks for saving me many ours of headache.
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Sorry to reopen this, but I'm trying to gather information from users who have experienced these display and functionality issues which were resolved by installing / updating / changing a printer driver.

blackkris, would you mind emailing me? echos at indy dot net

Thanks.