Shutdown error in PowerPoint 2007

When creating a new presentation and after saving it.  I try to close PowerPoint and I get the typical Windows Error pop-up box to submit the error.  After doing so, I get the solution that it's a problem between an Epson Driver and Vista.  I am running Windows XP SP2 and do not have any Epson printers installed.  However I did run the update that they suggested and received the same error.

I have over 90 Lenovo laptops that this is a problem on.

Any help or even a direction to look would be appreciated.

blackkrisAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

GlennaShawCommented:
Exactly what does the error say?
And PowerPoint 2007 exposed a lot of problems with print drivers.  Have you tried changing the default print driver?http://pptfaq.com/FAQ00131.htm
Change it to a non-existant one if you have to and see if it makes a difference.
0
blackkrisAuthor Commented:
Attached is a screen shot of the Error Signature.   Changing the printer driver did not help.  It only happens when I first save a presentation and then close.  If I just open and use an existing file, no problems.
If I create a file and save it, colse it, open an older file and try to exit - I get the same error
PP07-Error.doc
0
GlennaShawCommented:
Try reinstalling the Compatibility Pack and have you installed Office 2007 SP1?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

blackkrisAuthor Commented:
I will when I get back in the office on Monday.  Thank you for all of your help.
0
blackkrisAuthor Commented:
Installing SP1 for Office 2007 seems to have done the trick ( even though Microsoft said it was a printer driver ).  Thanks for saving me many ours of headache.
0
Echo_SCommented:
Sorry to reopen this, but I'm trying to gather information from users who have experienced these display and functionality issues which were resolved by installing / updating / changing a printer driver.

blackkris, would you mind emailing me? echos at indy dot net

Thanks.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.