Debug Windows Photo Gallery

While updating thumbnails, the program crashes, with the following:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\...
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Is there a simple way I can debug the software by creating a file of the thumbnails it's updating? Then, when it crashes, presumably I can find the "offending" file(s).
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

lhuttonAuthor Commented:
Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      WindowsPhotoGallery.exe
  Application Version:      6.0.6000.16386
  Application Timestamp:      4549b56d
  Fault Module Name:
  Fault Module Version:
  Fault Module Timestamp:      43877827
  Exception Code:      40000015
  Exception Offset:      00030bea
  OS Version:      6.0.6000.
  Locale ID:            5129
  Additional Information 1:      9bba
  Additional Information 2:      f9cf0318208dec03dfe1c994083bb3ad
  Additional Information 3:      5116
  Additional Information 4:      ec342aa28e3e339a5bcb0d60e7ce9b41

Event Viewer:
Faulting application WindowsPhotoGallery.exe, version 6.0.6000.16386, time stamp 0x4549b56d, faulting module, version, time stamp 0x43877827, exception code 0x40000015, fault offset 0x00030bea, process id 0x136c, application start time 0x01c864ffce243990.
sramesh2kCommented: - A RealMedia video codec. Does uninstalling this codec pack help?
lhuttonAuthor Commented:
How can I do that? I have the K-Lite Codec Pack installed, which includes a Codec Tweak Tool, but there doesn't seem to be an option to disable

Any ideas appreciated.
Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

If there are no updates available for this Codec, then you may try disabling the offending Codec using this tool.

InstalledCodec - Disable/enable codec drivers and DirectShow filters installed on your system:
lhuttonAuthor Commented:
I tried this - thanks - but there is no mention of Real*.

I tried uninstalling K-Lite Codec Pack, but no change, except now there doesn't seem to be a report of the error in the Event Viewer.
Is Windows Photo Gallery still crashing? Also, does the Event log (Application) contain any data on the new crash
lhuttonAuthor Commented:
Yes, WPG is still crashing. No, there is no event log for the new crash.
Click Start. Type "wercon.exe" and press Enter
See if there are error reports for "Windows Photo Gallery"
Double-click on an entry with status "Report sent", copy the information and paste into your reply.
lhuttonAuthor Commented:
There are no new entries there either, ie. none later than the one I posted originally.
Running out of ideas then, lhutton. Perhaps you can try out Windows Live Photo Gallery, a superset of WPG.

The Windows Experience Blog : Announcing Windows Live Photo Gallery:

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
lhuttonAuthor Commented:
Thanks for that; I'll take a look. And thanks for your help in general; much appreciated.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Development

From novice to tech pro — start learning today.