network cable rj-11 trouble

i'm having trouble connecting phone.
i'm using tester... do you know what this means?
P1020881.JPG
Hiroyuki TamuraField EngineerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

TG TranIT guyCommented:
First row shows which pair of wire it is testing
Second row shows there is a break in the line
0
Rob WilliamsCommented:
Break? Looks like a short to me. But you have a problem.
0
Darr247Commented:
It might also show a low resistance as a short if the other end of the cable is plugged into a device. Still, all the RJ11 plugs I've got have only 4 conductors, so possibly something is wrong with the tester itself.

Sure that's not an RJ17 or somesuch?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Hardware-Other

From novice to tech pro — start learning today.