We are using Citrix Presentation Server 4 on Windows 2003 servers.
We have noticed that some clients are still in a 'disconnected' state even after apparently logging off. Also, sometimes, there are sessions that are in an idle time for more than 30mins.
My question is two fold:
What is the best method to set a disconnection time out of 2 mins, is it via the Citrix Configuration Tool on each server?
And how I can set a configuration so that users with an idle time of more than 20mins get logged off automatically? Again, is it via the Configuration tool on each server?
....and is there a way to apply this to the farm rather than configuring on each server?
Any help appreciated!