Can't uninstall Belkin F5D8051 USB Driver

I am trying to update to the latest version of the driver for the Belkin Wireless USB Adapter model F5D8051 (f5d8051v2_ww_2.01.03_w2). When I try to uninstall the previous driver through either Belkin's direct uninstall method or the the Control Panel method, I get the error message "an error occurred while defining the dialog box". Trying to overwrite the original driver (which BTW, appears to have been uninstalled along with the Network Utility software - itself a separate uninstall procedure - according to the Device Manager, which lists no network adapters, produces the same error message. Running Registry Mechanic 6.0 and manually removing all vestiges of Belkin from the registry does not solve problem. Belkin says this is a Java error and to upgrade to the latest runtime version (6 with update 3) but this has not worked either. I'm using WinXP SP2 with all the latest updates in place.
powellph1Asked:
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phototropicConnect With a Mentor Commented:
Is system restore an option?  If you have a restore point that prededes the first instance of the Belkin problem, that may be a way forwa4rd...
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maxis2cuteConnect With a Mentor Commented:
try windows install cleanup utility

support.microsoft.com/kb/290301
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powellph1Author Commented:
I just tried this, and there are no references to the Belkin software nor anything else related to an network application. Thank you for the suggestion.
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maxis2cuteConnect With a Mentor Commented:
can you install the original application, let it rebuild the registry entires and try again
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powellph1Author Commented:
At this point, I can't install any version of the Belkin software without getting the error message.

There are two software components, both of which seem to contain the other. If I try to install the driver, I get the error message. If I install the utility software (this was how the driver was installed originally from the CD, BTW), the utility software installs but the features are not available for changes, that is, the buttons appear but they can't be selected. Yet the driver appears in the Device Manager. This is the case with all 3 versions of the utility that are available. Note that there is only one installation application on the CD, whereas the website has 3 drivers (all different from the one on the CD, which and no mention of separate utility software.

http://www.belkin.com/support/article/?lid=en&pid=F5D8051&aid=6004&scid=854

If I tried to install the updated driver (a separate download) either before OR after uninstalling the utility software, I get the error message. I was able to install the new driver on my host PC (the one with my router) successfully. The driver also installed the utility.

I was able to install and uninstall the utility, always with the same results, even after flushing all vestiges of Belkin from the registry with Registry Mechanic, followed by a manual recheck and purge for what Registry Mechanic missed and there are always a couple folders it does miss.

One thing I noticed comparing the the two PCs: on the functioning installation (my host PC) there's only one installation listed in the Control Panel, the "Belkin N1 Wireless USB Adapter". On the problem PC the same entry appears (this is the one that can't be uninstalled, but there was also a separate installation for the "Belkin N1 Wireless USB Utility" which DOES uninstall, if not cleanly.

I also make certain to shutdown after each of these operations and check for stray files and folders that may not have been removed after uninstalling the utility software.

I've never seen anything left behind before this situation after flushing the registry. I think I'm going to try installing the
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powellph1Author Commented:
Disregard the partial final sentence, as I cannot install or uninstall ANYTHING anymore with this software.
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phototropicConnect With a Mentor Commented:
-vAlso, in Device Manager, have you checked with "Show Hidden Devices" checked? ( view - Show hidden devices )
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powellph1Author Commented:
No; to be honest, I wasn't even aware of this option, but it turned up nothing obviously related to Belkin or, networking or USB that I can't identify.
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powellph1Author Commented:
Yes, phototropic System Restore is an solution I forgot about.

I'm trying it now and I'll report back on whether it solves the prom, Thanks for reminding me!

I want to apologize to maxis2cute for not acknowledging your efforts to solve this problem.
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powellph1Author Commented:
System Restore wouldn't restore any checkpoints up to two weeks back, even for the day I first installed the software.
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maxis2cuteConnect With a Mentor Commented:
I just hope this resolves your issue
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maxis2cuteConnect With a Mentor Commented:
Belkin Has no Free phone support?  i would try them since we are not solving the issue
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PUNKYCommented:
First, test the card on other system see if it happens similar with issue you are experiencing now.
Then, check in device manager at usb entry see if any unknown item there when you plug the card in?
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powellph1Author Commented:
maxis2cute:

After four attempts to get a solution from Belkin phone support, I've just given up. twice I was cut off and had to call back, and, as mentioned earlier, they blame the problem on an out-of-date Java install!

Punky:

As stated earlier -

"I was able to install the new driver on my host PC (the one with my router) successfully. The driver also installed the utility."  In fact router and USB adapter are both running optimally on my host PC (this test method, using the correct downloaded driver was suggested by Belkin, BTW.)

and

"One thing I noticed comparing the the two PCs: on the functioning installation (my host PC) there's only one installation listed in the Control Panel, the "Belkin N1 Wireless USB Adapter". On the problem PC the same entry appears (this is the one that can't be uninstalled, but there was also a separate installation for the "Belkin N1 Wireless USB Utility" which DOES uninstall, if not cleanly."

Note that as of now, I can't any install ANY Belkin software on the hosed PC without triggering the error message. There are no unknown devices in either PC's Device Manager.

I'm convinced that the problem stems from the original driver installed from the CD being for an earlier version of the adapter ( the link above references two series of the adapter.) The older "driver" refuses to go quietly, with or without the hardware connected.

I suppose the only option left is to rebuild the PC. I've never seen a case where removing all related entries from the registry didn't resolve a problem like this. Also why won't System Restore roll back to before the software installation? There are many earlier System Checkpoints available.
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powellph1Author Commented:
It was necessary to rebuild the PC, after Belkin this time blamed the issue on Windows XP. Problem solved.
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jasonireCommented:
It is not necessary to re-install the OS to fix this problem. Its a shame the error generated by installshield is of little use. What has happened is there are still some registry entries left behind which are preventing the installer continuing. For example I had the same problem on a Belkin installer for the F5D8071 card - basically there was a "gemtek" uninstall reference left in the registry. I removed this from the registry and voila! The installer ran.  I got the "gemtek" name from the .rra files that are created (in the temporary directory) when the installer is run. Theres a lot of junk in the .rra files - I guess they are binary - I opened them in wordpad - but it is possible to see what registry settings are being added/checked.
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