proactiveit
asked on
How to view shared Outlook Calendars in Entourage
Hi, I am using Entourage now with Office 2008 on a Mac G4 PowerBook running OSX.
I am trying to "Open other users folder" for viewing Calendars, but when I try to open another user, an error comes up telling me that it cannot find the user in the global address list.
I am using OWA - and I tried http://servername/exchange/username/calendar, as suggested in other posts, but it is still not working.
Any help would be great.
Thanks.
I am trying to "Open other users folder" for viewing Calendars, but when I try to open another user, an error comes up telling me that it cannot find the user in the global address list.
I am using OWA - and I tried http://servername/exchange/username/calendar, as suggested in other posts, but it is still not working.
Any help would be great.
Thanks.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
The KB is a little misleading. What it boils down to is this:
1) In Entourage, go to File "Open Other User's Folder".
2) Click the "Contact" icon on the right.
3) Click Advanced.
4) Fill in the name box with a descriptor (this is the text that will appear in Entourage next to the connection - purely descriptive)
5) E-mail Address box (this is the key) it must be one of the Fully Qualified Exchange SMTP aliases for that user (like joe@joescoffee.com).
6) Click OK and you should be all set.
1) In Entourage, go to File "Open Other User's Folder".
2) Click the "Contact" icon on the right.
3) Click Advanced.
4) Fill in the name box with a descriptor (this is the text that will appear in Entourage next to the connection - purely descriptive)
5) E-mail Address box (this is the key) it must be one of the Fully Qualified Exchange SMTP aliases for that user (like joe@joescoffee.com).
6) Click OK and you should be all set.
Find the person using the address book, then highlight them, click Advanced, then in that window type in the full URL to their OWA root
(ie: https://mail.whatever.com/exchange/email.address@sitename.com)
You're good to go.
Has to do with email alias not matching the login name... something that should be very easy for the client to cope with.
Also for further info look here
http://support.microsoft.com/kb/924608