I have just been given a Toshiba Equium laptop to repair. The customer has lost her Vista password.
But when I switched the machine on, I was presented with a screen requesting a BIOS password in order to proceed further. The customer was present and claims never to have set any password other than her user account password. (She is the sole user of the laptop which is only 4 weeks old.)
I have done some digging around the web but I can't find any usefull info on resetting the BIOS password on this particular model.
I have discovered however that traditional methods for clearing the CMOS will not work. There is also a utility provided by Toshiba for managing BIOS passwords but it only works from within Windows so I'm a bit snookered on that one.
Has anyone got any clues regarding resetting/bypassing the BIOS password on this model?
Thanks in advance.