I have a user that is sent documents from a HP Digital Sender, the Digital Sender sends PDF files and the default document name when its sent is document.pdf, it sends the document by email. When this user receives the document and they try to open it as an attachement in Outlook 2003 they receive the following: "Cannot save the attachment. Cant create file: Document.pdf, Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder." Also they receive the same message when they try to save the attachment to their My Documents or Desktop on the hard drive. They forwarded the document to me and I can open it from Outlook on my computer logged in under my account (note: I'm an administrator). Note: If the sender of the document resends the document and gives it another name other then document.pdf i.e. NameDocument.pdf the user can upen the document, this is a strange problem, does anyone know an answer??