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Exchange 2003 - Client machines do not see the exchange server
We have been having an issue with out Exchange server - basically it is buggered, with a corrupt database. We have two backups that run on it daily - one bulk backup (entire database) and one that runs a single mailbox backup - all users mailboxes are backed up to PST's.
We found that the bulk backup has also been corrupted - something to do with a "dirty shutdown". We are in the process of running a eseutil/p on this (so far it has taken roughly 25hours) and have got to a stage where it is imperative that we get the server up and running.
To this end, we have installed another server with Exchange 2003, and have been trying to use EXMerge to import the users data.
To do this, we are deleting the users Exchange Items through AD, and readding them with the path to the new server. Once that is done, we are able to run EXmerge, to import the PST to the associated user account. That all works 100%... now for the issue...
Although all the data is imported and created in the Mailbox Store, I am not able to access it from a client.
I have also just tried to create a new user, with the mail store being the new server - and am hitting the same issue, that they cannot see the server - even though they are created with their mailbox pointing to the new server store from the start.
Is there something that I have not done in the setup on the Exchange server, or is it on the client side?
We found that the bulk backup has also been corrupted - something to do with a "dirty shutdown". We are in the process of running a eseutil/p on this (so far it has taken roughly 25hours) and have got to a stage where it is imperative that we get the server up and running.
To this end, we have installed another server with Exchange 2003, and have been trying to use EXMerge to import the users data.
To do this, we are deleting the users Exchange Items through AD, and readding them with the path to the new server. Once that is done, we are able to run EXmerge, to import the PST to the associated user account. That all works 100%... now for the issue...
Although all the data is imported and created in the Mailbox Store, I am not able to access it from a client.
I have also just tried to create a new user, with the mail store being the new server - and am hitting the same issue, that they cannot see the server - even though they are created with their mailbox pointing to the new server store from the start.
Is there something that I have not done in the setup on the Exchange server, or is it on the client side?
ASKER
Hi,
There are no firewalls or anything running the the new server. We have put an A record in the AD DNS pointing to the new server - so we are able to do the nslookup, which resolves perfectly.
Is there nothing "special" that needs to be done on the Exchange server itself for integration into AD?
I can ping the new server, and access the drives from the client PC - so there is definitely a connection and it can see the server.
Thanks.
There are no firewalls or anything running the the new server. We have put an A record in the AD DNS pointing to the new server - so we are able to do the nslookup, which resolves perfectly.
Is there nothing "special" that needs to be done on the Exchange server itself for integration into AD?
I can ping the new server, and access the drives from the client PC - so there is definitely a connection and it can see the server.
Thanks.
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These seem to be the most likely issues but it could be something else - a good place to start though.