Itunes won't install

I try to install the new version of Itunes and get the following problem in the error message.  I have added the log files as well
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bcabotConnect With a Mentor Author Commented:
I need to upgrade my windows xp operating system.  Did the trick?
scrathcyboyConnect With a Mentor Commented:
this is because you are running an UPDATE package -- and since there is no apple software that will decode Itunes files on the PC yet, it fails.  You will have to find a different ITunes package as an INITIAL install on a PC, so that this update will work -- maybe an earlier version?  Maybe apple Quick Time?  I would start with an install of Quick time from apple and then try to install this package, else you will need an original install of the Itunes software from the same place as you go this "update" package.
b0lsc0ttConnect With a Mentor IT ManagerCommented:

Do you have a previous version of iTunes installed?  What about QuickTIme?  Try to remove both first and see if the install will run then.

What security and similar software do you have running?  Those will run at startup and maybe causing some conflict.  You could try a restart, disable those programs, and then try the install.

Let me know if you have any questions or need more information.

MotoCrazyConnect With a Mentor Commented:
Download from here and let us know if there are any errors.

bcabotAuthor Commented:
I uninstalled Quicktime
Downloaded the itunes/quicktime files.  (
Downloaded the quicktime files
Installed quicktime
Got the error about the installer.  however quicktime installed.  I was able to run it.
Started installing Itunes and got the same error message as above.

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