asked on

Can I do a repair install on SBS2003 with losing the exchange database and AD

The SBS 2003 Server is hanging on acpitabl.sys. I have read a lot of threads on the problem and so far have been unable to repair it. Is there a repair option on SBS2003 and if there is does it retain the exchange Database and AD. Are there any other problems with doing a repair installation. Thanks.

tomcahill

Do you have a backup you can try restoring that file from?

I'll assume not since you are thinking of a repair install. I do not know if there is an option to repair from the install disks but there should be the option to upgrade.

The repair installation is really just an upgrade install so it would not hurt to do that. All of your exchange, ad, etc... will be retained.

However, as always, things can go wrong, make sure you have a complete backup before doing it.

bert-reid

ASKER

The users are responsible for completing backups since they are on a removable drive that is taken off-site. The last backup on in mid Dec. so I would rather not go back to that date.

ded9

Hi,

can try this out boot from the cd enter recovery console and enter

disable acpitabl

and restart the computer.

Try disabling the service from recovery console.

Ded9

bert-reid

ASKER

Is acpitabl not needed? I am running a raid 5 on the machine. I just dont know what the acpitabl is.

bert-reid

ASKER

Tried to disable and received a message that acpitabl service cannot be located. Check that the name of the service is specified correctly.

ded9

Hi,

Did you try renaming the file

Ded9

ded9

Hi,

First in recovery console type listsvc

Find the service and then try to disable

Ded9

bert-reid

ASKER

rename acpitabl.sys to acpitabl.bak?

ded9

yep

ded9

Hi,

Also disconnect all the external devices only connect four things

mouse
keyboard
display
power

Ded9

bert-reid

ASKER

I am unable to locate. I have looked in windows\, windows\system32, windows\system32\drivers ?

bert-reid

ASKER

I have already disconnected all except those things.

ded9

Hi,

In that case try to expand or copy the file from the cd from recovery console

Ded9

bert-reid

ASKER

I the recovery console I am unable to find a file named acpitabl.sy_ only one called acpi.sy_

ded9

Hi,

try copying that file and check

Ded9

bert-reid

ASKER

I expanded that file and replaced the existing one........That was also unsuccessful.........

ded9

Hi,

It seems its an acronis driver just try to restart the computer in safe mode and check which file is it freezing and also check the location.

Ded9

bert-reid

ASKER

I do use acronis to do backups, should I try to disable the acronis service. And if so I do I list the services so I know the name to disable.

ded9

Hi,

yes please do that and first restart the computer in safe mode and get the file name and the path too.

Ded9

bert-reid

ASKER

No luck on any of it. When booting in safe mode it hung/rebooted on the line entry window\system32\acpitabl.dat. I looked and there was not a file named that in the directory. I looked at my backup from 2months ago and again no file???? I think that I am stuck trying to do a repair installation.....

ASKER CERTIFIED SOLUTION

ded9

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bert-reid

ASKER

Thanks for sticking in there an helping. In the end the only thing that worked was to do a parallel installation and then retrieve the data that way.....Thanks again.....