Exchange mail 2003 wont forward to gmail account

I am running sbs 2003 premium.My exchange mailbox account user is unable to forward mail in their mailbox to a gmail acount.
I have created a Contact object inSBS users with the smtp address of gmail account.
I have gone into user properties and in exchange general amended delivery to this account and also keep a copy in my mailbox.
I have gone to exchange system manager/global settings and made sute allow automatic forwarding is hecked.


How can i do this and also forward to more than one external account?
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By default automatic replies, automatic forwards and Out of Office to Internet recipients are disabled in Exchange 2000 Server and in Exchange Server 2003.

See Microsoft's Knowledge base article 266166 for further details

Once enabled it should then work.

The step by step instructions for forwarding to an external account can be found at the following website.

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AmritashAuthor Commented:
As mentioned,I have already follwoed the steps highlighted above and still the mail is not forwarding??Also how do I forward to more than one external account pls.
TG TranIT guyCommented:
Have you check SMTP logs to see what happened when your server tries to send messages to GMAIL?  This is a good place to start - it is much easier to diagnose problem when you have the log results.

Is your server/IP have good standing?  Namely, is your IP/domain blacklisted?  Good to check this too

Finally, if you want to send to more than one external acct, create distribution group, add external contacts in that group. Messages sent to the distribution group will be forward to all group's members.

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AmritashAuthor Commented:
Where wud the smtp logs be? In C;/small business server/...

My ISP is not blacklisted.

Thks for info abt dist.grps.
Sorry I missed the last line when reading your problem

The logs are normally stored at


Are you able send to gmail? (Without implementing the forwarding)
Are the messages being sent to gamil being filtered and placed in the "Spam" folder?
AmritashAuthor Commented:
Yes I am normaly able to forward from OWA to gmail.

The mail r not going to the spam folder in my gmail when autoforwarded as they r not also going to the spam when manuall forwarding to my gmail account.
I am having the same problem here, could you guys give step by step instruction how to configure that? Danke.
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Have you followed the steps outlined in yet?

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