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I can't connect to client desktop in full screen

I'm trying to use Remote Web Workplace to connect to a workstation at my office. If I try to connect in "Full Screen" mode under the optiobnal settings, it doesn't work. I don't get an error message; I just get a white screen. If I select one of the resolutions, it works fine. I would like to be able to connect in Full Screen.

I've tested this out on my parents' PC, and I can connect in Full Screen mode just fine. So, it must be a setting on my PC. The hardware on my PC is almost identical to my parents' PC, the main difference is that they have Vista and I have XP.

Thanks for the help
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jhawkmike
Asked:
jhawkmike
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1 Solution
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
More than likely its the screen resolution you have set on your PC in the office.  If it's greater than what the remote machine is capable of, then you will have the problem you describe.

Jeff
TechSoEasy
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jhawkmikeAuthor Commented:
Thanks. However, it's not that because:

1) The office PC that I'm trying to connect to has a resolution of 1360x768, while my home PC is at 1680x1050.

2) I can't connect to any of the office workstations or servers in fullscreen

3) My parents' PC has the same graphics card, monitor, and resolution setting as my PC, and I'm able to use it to connect to any of the office machines in full screen mode.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Well, it is interesting that you can connect from your parent's PC because resolutions over 1200 X 1600 aren't supported.  

Lower the resolution on your PC and see if it works in full screen.

Jeff
TechSoEasy
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jhawkmikeAuthor Commented:
Lowering the screen resolution on my home PC did solve the problem. It is strange that I can connect from my parents' PC at 1680x1050, but not from my own. It must be a feature of Vista.

Another thing... I can connect full screen (and at 1680x1050) to the office server using the standard Remote Desktop Connection application. From there, I can connect to my desktop via terminal services. So basically it's a remote desktop within a remote desktop.

Thanks for yoru help.
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