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IIS6 windows 2003 web server: my progressive downloads, mp3, flv, do not show up in the logs

I have windows 2003 server, IIS6.  It is a multimedia web site and we have flv, mp3 files people can watch or listen to.  We use progressive download.  They are pulled by a flash player.  I have the logs turned on fine in IIS.  When someone downloads an mp3 directly, for example, NOT progressive download, it shows up in the logs.  When it IS progressive download, they do not.  Is there some way to get them to show up?  Thank you, Ken.
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zenkke
Asked:
zenkke
1 Solution
 
meverestCommented:
Hi,

what are you using to implement the progressive downloads from the server end?  If IIS is not delivering the data, then IIS can't log the transfer.

Cheers.
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zenkkeAuthor Commented:
Hello,

The users can view the video's, flv's, and the mp3's, fine.  I am using an flv, mp3, player embedded in my web pages.  It's the JW FLV MEDIA PLAYER 3.14.  Here's a link in you need to see the player: http://www.jeroenwijering.com/?about=JW_FLV_Media_Player.  

Thank you for your help, Ken
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meverestCommented:
Hi,

I'm not talking about the /player/, I'm asking about the /server/.  IIS, by itself, doesn't do streaming as such, and normaly you will need a media server add-on to stream the data.

Perhaps this player you have is fudging the transfer and playng it as it is buffered rather than nay real streaming protocol.  In which case, maybe of you cancel the transfer part way through, IIS assumes that the transfer failed and logs (or doesn't) accordingly.(?)

Can't say I'm completely certain about that, as I have not heard of that behaviour before.

Cheers.
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jmelikaCommented:
I am guessing you are delivering them using Flash Media Server, or at least a similar streaming product.  I run an infrastructure of servers that do progressive downloading using FMS, or Flash Media Server.  FMS does not really use IIS, where you could actually split the streaming servers from your web front-end servers (IIS).  That's how we do it.

FMS has it's own logs where you can retrieve the progressive downloads.  (http://livedocs.adobe.com/fms/2/docs/wwhelp/wwhimpl/common/html/wwhelp.htm?context=LiveDocs_Parts&file=00000181.html) If you use a different product, I am almost positive it has its own logging.  You're simply looking at the wrong place (IIS) since it's delivered by a different product.

Good luck!
JM
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zenkkeAuthor Commented:
Hello,

Thank you for the comments, however, I don't have Flash Media Server, just IIS and windows 2003 server.  meverest is mostly correct.  Progressive download is for people who can't afford a streaming server or Flash Media Server.  The flash player calls the file (flv, mp3), etc., it begins to download and buffer the file, but you don't have to wait to play it.  You just can't move the slider past the point it has finished downloading.  

If IIS won't log the file because it hasn't downloaded the file completely, that would be strange.  Wouldn't any file access be logged?  Even if partial?

The problem is that I need stats on who has viewed or listened to what each day.  If the log doesn't show it, I can't use a parser to make stats.  Any other ideas?  I've looked all over.  Thank you!
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meverestCommented:
Hi,

it doesn't sound right to me.  talk to the 'JW media player' about it.  Without knowing how it works, we are only guessing what might be causing the problem.

Cheers.
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zenkkeAuthor Commented:
Hi meverest,

Thank you.  I figured it out.  It was an issue with the JW player configuration as you suggested.  I tested the same flv files with a different player and it did show up in the logs.  I fixed the configuration with the JW player and now it works.  Thank you for your help!  Ken
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zenkkeAuthor Commented:
Thank you!  It was enough info for me to figure it out.  
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azyet24Commented:
zenkke, what was the configuration changes you made with the JW player that got this to work?
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