glmarler
asked on
How do I correct the device monitor application?
I was not at work a couple of days and when I got back somebody used my computer. I'm not sure what they did but now when I start up my computer I receive this message Device Monitor Application has encountered a problem and needs to close. The computer I'm using is A Toshiba Satellite, Windows XP. Please help because some of my programs are not running and I'm not sure if this has any thing to do with it.
ASKER
Sorry its does not give me an error report. all it said is Device Monitor Alliciation has encountered a problem and needs to close. and it has If you were in the middle of something, the information uou were workingon might be lost. and it has a close button. Sorry that is not much to go on. Thank you for all your help.
Hi,
See this for example
http://techrepublic.com.com/i/tr/cms/contentPics/error-reporting-5276398a.gif
do see the option it says
to see what data this error report contain click here.
Please click over there and give the appname and modname
Ded9
See this for example
http://techrepublic.com.com/i/tr/cms/contentPics/error-reporting-5276398a.gif
do see the option it says
to see what data this error report contain click here.
Please click over there and give the appname and modname
Ded9
ASKER
Hi,
The message does not look like that it just comes up and said Device Monitor Appliaction (spelled just like this) has encountered a problem and needs to close. It also has If you were in the middle of something, the information you were working on might be lost. Sorry that all the information it gives me I hope this is enough for you to help me I don't know what else to do. Thank you for all your help.
Gayle
The message does not look like that it just comes up and said Device Monitor Appliaction (spelled just like this) has encountered a problem and needs to close. It also has If you were in the middle of something, the information you were working on might be lost. Sorry that all the information it gives me I hope this is enough for you to help me I don't know what else to do. Thank you for all your help.
Gayle
So is there any solution to this problem. My computer is doing the exact same thing
try this
Download combofix.exe and save it to your desktop
Close any open browsers.
Before starting ComboFix disable and exit any anti-virus software, anti-spyware or any other security related software as they may interfere with ComboFix's operation.
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you and display it on your desktop called c:\combofix.txt. By default this log is located on your 'C' drive. Post that log in your next reply along with a fresh HJT log as well
Note:Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Combofix http://download.bleepingcomputer.com/sUBs/ComboFix.exe
next run hijack this, scan and save a logfile then post it up here
http://www.tomcoyote.org/hjt
post both logfiles up here and we'll go from there
do you happen to have a lexmark printer ?
Download combofix.exe and save it to your desktop
Close any open browsers.
Before starting ComboFix disable and exit any anti-virus software, anti-spyware or any other security related software as they may interfere with ComboFix's operation.
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you and display it on your desktop called c:\combofix.txt. By default this log is located on your 'C' drive. Post that log in your next reply along with a fresh HJT log as well
Note:Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Combofix http://download.bleepingcomputer.com/sUBs/ComboFix.exe
next run hijack this, scan and save a logfile then post it up here
http://www.tomcoyote.org/hjt
post both logfiles up here and we'll go from there
do you happen to have a lexmark printer ?
ASKER
briancas sin
Yes I do have a lexark printer.
Yes I do have a lexark printer.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
briancas sin:
I unstalled my lemark printer and restalled it. I no longer have the error. Thank you so much you haved saved a marrage because I was about to kill my husband because every 2 min. he was asking if it was fixed. Thank you again.
I unstalled my lemark printer and restalled it. I no longer have the error. Thank you so much you haved saved a marrage because I was about to kill my husband because every 2 min. he was asking if it was fixed. Thank you again.
ASKER
He was a live saver for my husband because every 2 min he was asking me if it was fixed. Thank you so much I have been working on this for about 3 weeks.
no problem glad I could help :)
Hi, I had the same problem as the guy above but uninstalling the lexmark didn't work. The message didnt show up when I logged back on, but as soon as I tried to reinstall the printer it said "printer application has encountered a problem and needs to close" then the device monitor application message came back also. I also couldnt install the ZUNE program as it said the same thing. Here are my Hijack and Combo reports any help would be appreciated.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:56:50 PM, on 2/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e xe
C:\WINDOWS\system32\winlog on.exe
C:\WINDOWS\system32\servic es.exe
C:\WINDOWS\system32\lsass. exe
C:\WINDOWS\system32\svchos t.exe
C:\WINDOWS\System32\svchos t.exe
C:\WINDOWS\system32\svchos t.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev iceService .exe
C:\WINDOWS\system32\hkcmd. exe
C:\Program Files\Microsoft Office\Office12\GrooveMoni tor.exe
C:\Program Files\CyberLink\PowerDVD\P DVDServ.ex e
C:\Program Files\Java\jre1.6.0_03\bin \jusched.e xe
C:\Program Files\iTunes\iTunesHelper. exe
C:\WINDOWS\system32\ctfmon .exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\svchos t.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService .exe
C:\WINDOWS\system32\wuaucl t.exe
C:\WINDOWS\system32\lxdico ms.exe
C:\WINDOWS\system32\spools v.exe
C:\WINDOWS\System32\spool\ DRIVERS\W3 2X86\3\lxd iserv.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntf y.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThi s.exe
R1 - HKLM\Software\Microsoft\In ternet Explorer\Main,Default_Page _URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\In ternet Explorer\Main,Default_Sear ch_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\In ternet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\In ternet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\In ternet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\In ternet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R0 - HKCU\Software\Microsoft\In ternet Explorer\Toolbar,LinksFold erName =
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5 EBB0BA0F0A 2} - C:\Program Files\AskSBar\SrchAstt\1.b in\A2SRCHA S.DLL
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5 EBB0BA0F0A 2} - C:\Program Files\AskSBar\SrchAstt\1.b in\A2SRCHA S.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7 84B7D6BE0B 3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIE Helper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-E DD6AC9525F 0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0 BBC1D38A37 E} - C:\Program Files\Microsoft Office\Office12\GrooveShel lExtension s.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D 4DAF1D92D4 3} - C:\Program Files\Java\jre1.6.0_03\bin \ssv.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-D FEE4931A4A A} - C:\Program Files\AskSBar\bar\1.bin\AS KSBAR.DLL
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-D FEE4931A4A A} - C:\Program Files\AskSBar\bar\1.bin\AS KSBAR.DLL
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-E DD6AC9525F 0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtr ay.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd. exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCh eck.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMoni tor.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\P DVDServ.ex e"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin \jusched.e xe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe " -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper. exe"
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon .exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe " /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2 \Office12\ EXCEL.EXE/ 3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0 0401C60850 1} - C:\Program Files\Java\jre1.6.0_03\bin \ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0 0401C60850 1} - C:\Program Files\Java\jre1.6.0_03\bin \ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5 663EE0C6C4 9} - C:\PROGRA~1\MICROS~2\Offic e12\ONBttn IE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5 663EE0C6C4 9} - C:\PROGRA~1\MICROS~2\Offic e12\ONBttn IE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3 C9C571A826 3} - C:\PROGRA~1\MICROS~2\Offic e12\REFIEB AR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f 2ba3849658 3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f 2ba3849658 3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0 0C04F79568 3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0 0C04F79568 3} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox. dll
O16 - DPF: {6414512B-B978-451D-A0D8-F CFDF33E833 C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1192845360000
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3 CB6248B04C D} - C:\Program Files\Microsoft Office\Office12\GrooveSyst emServices .dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev iceService .exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver \1150\Inte l 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService .exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\ DRIVERS\W3 2X86\3\\lx diserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdico ms.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
--
End of file - 6875 bytes
ComboFix 08-02.05.3 - dad 2008-02-05 22:50:36.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18. 182 [GMT -8:00]
Running from: C:\Documents and Settings\dad\Desktop\Combo Fix.exe
* Created a new restore point
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
(((((((((((((((((((((((((( (((((((((( ((( Other Deletions )))))))))))))))))))))))))) )))))))))) )))))))))) )))
.
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Dow nloader\qm gr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Dow nloader\qm gr1.dat
----- BITS: Possible infected sites -----
hxxp://go.microsoft.com
hxxp://www.download.windowsupdate.com
.
((((((((((((((((((((((((( Files Created from 2008-01-06 to 2008-02-06 )))))))))))))))))))))))))) )))))
.
2008-02-05 22:47 . 2008-02-05 22:47 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-05 22:40 . 2008-02-05 22:40 <DIR> d-------- C:\WINDOWS\LastGood
2008-02-05 22:40 . 2007-03-23 11:44 692,224 --a------ C:\WINDOWS\system32\lxdidr s.dll
2008-02-05 22:40 . 2007-03-30 06:13 344,064 --a------ C:\WINDOWS\system32\lxdico in.dll
2008-02-05 22:40 . 2007-02-09 10:07 69,632 --a------ C:\WINDOWS\system32\lxdicn v4.dll
2008-02-05 22:40 . 2007-01-23 15:40 65,536 --a------ C:\WINDOWS\system32\lxdica ps.dll
2008-02-05 22:40 . 2006-07-31 21:53 40,960 --a------ C:\WINDOWS\system32\lxdivs .dll
2008-02-05 22:39 . 2007-02-21 23:13 45,056 --a------ C:\WINDOWS\system32\LXF3PM ON.DLL
2008-02-05 22:39 . 2006-11-07 07:02 36,864 --a------ C:\WINDOWS\system32\lxf3oe m.dll
2008-02-05 22:39 . 2007-02-21 23:12 32,768 --a------ C:\WINDOWS\system32\LXF3FX PU.DLL
2008-02-05 22:38 . 2008-02-05 22:39 <DIR> d-------- C:\Program Files\Lexmark Fax Solutions
2008-02-05 22:38 . 2007-02-19 12:00 1,645,320 --a------ C:\WINDOWS\system32\gdiplu s.dll
2008-02-05 22:37 . 2008-02-05 22:40 <DIR> d-------- C:\Program Files\Lexmark 3500-4500 Series
2008-02-05 22:22 . 2008-02-05 22:22 <DIR> d-------- C:\Program Files\Lexmark Toolbar
2008-02-05 21:48 . 2008-02-05 22:32 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-02-05 21:48 . 2008-02-05 21:48 1,409 --a------ C:\WINDOWS\QTFont.for
2008-02-04 02:41 . 2008-02-05 21:36 <DIR> d-------- C:\Program Files\QuickTime
2008-02-04 02:41 . 2008-02-04 02:41 <DIR> d-------- C:\Program Files\iTunes
2008-02-04 02:41 . 2008-02-04 02:41 <DIR> d-------- C:\Program Files\iPod
2008-02-03 19:34 . 2008-02-04 02:21 <DIR> d-------- C:\Documents and Settings\dad\Application Data\RegistrySmart
2008-02-03 19:33 . 2008-02-04 02:21 <DIR> d-------- C:\Program Files\RegistrySmart
2008-02-03 16:57 . 2007-10-24 01:47 282,112 --a------ C:\WINDOWS\system32\TBD8E6 .tmp
2008-02-03 16:11 . 2008-01-11 17:39 145,408 --a------ C:\WINDOWS\system32\ZuneMT PZ.dll
2008-02-03 16:11 . 2008-01-11 17:39 70,656 --a------ C:\WINDOWS\system32\ZuneIp Transport. dll
2008-02-03 16:11 . 2008-01-11 17:39 62,464 --a------ C:\WINDOWS\system32\ZuneUs bTransport .dll
2008-02-03 16:11 . 2008-01-11 17:39 35,840 --a------ C:\WINDOWS\system32\ZuneUs bCOnnectio n.dll
2008-02-03 11:01 . 2008-02-03 11:01 0 --ah----- C:\WINDOWS\system32\driver s\MsftWdf_ Kernel_010 05_Coinsta ller_Criti cal.Wdf
2008-02-03 11:01 . 2008-02-03 11:01 0 --ah----- C:\WINDOWS\system32\driver s\Msft_Ker nel_zumbus _01005.Wdf
2008-02-03 10:59 . 2008-02-05 22:25 <DIR> d-------- C:\Program Files\Zune
2008-02-02 06:10 . 2008-02-02 06:11 <DIR> d-------- C:\WINDOWS\system32\NtmsDa ta
2008-02-02 02:59 . 2008-02-03 16:36 <DIR> d-------- C:\Program Files\Windows Installer Clean Up
2008-02-02 02:59 . 2008-02-02 02:59 <DIR> d-------- C:\Program Files\MSECACHE
2008-02-02 01:17 . 2008-02-03 16:39 <DIR> d-------- C:\Program Files\ACW
2008-02-02 01:08 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\iTunes(2)
2008-02-02 01:08 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\iPod(2)
2008-02-02 01:06 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\QuickTime(2)
2008-02-02 00:32 . 2008-02-05 22:43 <DIR> d-------- C:\Program Files\Bonjour(2)
2008-02-01 21:35 . 2008-02-04 02:41 <DIR> d-------- C:\Documents and Settings\Sinda\Application Data\LimeWire
2008-02-01 17:56 . 2008-02-03 12:28 664 --a------ C:\WINDOWS\system32\d3d9ca ps.dat
2008-02-01 17:29 . 2008-02-01 17:29 <DIR> d-------- C:\Documents and Settings\Sinda\Application Data\Apple Computer
2008-02-01 17:27 . 2008-02-01 17:27 <DIR> d-------- C:\Documents and Settings\Sinda\Application Data\Webroot
2008-02-01 17:27 . 2008-02-01 17:27 <DIR> d-------- C:\Documents and Settings\Sinda\Application Data\FaxCtr
2008-01-13 14:56 . 2008-01-13 14:56 <DIR> d-------- C:\Documents and Settings\kamiel\Applicatio n Data\Media Player Classic
2008-01-13 14:56 . 2008-01-13 14:56 <DIR> d-------- C:\Documents and Settings\kamiel\Applicatio n Data\DivX
2008-01-11 17:39 . 2008-01-11 17:39 40,832 --a------ C:\WINDOWS\system32\driver s\zumbus.s ys
2008-01-11 04:34 . 2008-01-11 04:34 <DIR> d-------- C:\Documents and Settings\dad\Application Data\Media Player Classic
2008-01-11 04:14 . 2004-01-11 23:00 348,160 --a------ C:\WINDOWS\system32\msvcr7 1.dll
2008-01-11 04:12 . 2008-01-11 04:12 <DIR> d-------- C:\Documents and Settings\dad\Application Data\vlc
2008-01-10 15:27 . 2008-01-10 15:27 90,112 --a------ C:\WINDOWS\system32\QuickT imeVR.qtx
2008-01-10 15:27 . 2008-01-10 15:27 57,344 --a------ C:\WINDOWS\system32\QuickT ime.qts
.
(((((((((((((((((((((((((( (((((((((( (((( Find3M Report )))))))))))))))))))))))))) )))))))))) )))))))))) ))))))
.
2008-02-06 05:36 --------- dcsh--w C:\Program Files\Common Files\WindowsLiveInstaller
2008-02-06 05:36 --------- d-----w C:\Program Files\Microsoft Visual Studio 8
2008-02-04 10:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-12-22 14:08 --------- d-----w C:\Program Files\Windows Live Toolbar
2007-12-22 13:42 --------- d-----w C:\Program Files\Microsoft SQL Server Compact Edition
2007-12-22 13:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\WLInstaller
2007-12-17 10:49 113,811,548 ----a-w C:\TAPEMASTERS INC-TFORNB19.exe
2007-12-17 10:32 107,043,317 ----a-w C:\DJ FINESSE-PSJ32.exe
2007-12-17 10:31 98,341,514 ----a-w C:\DJ SMALLZ-SRNB8.exe
2007-12-01 02:16 1,419,232 ----a-w C:\WINDOWS\system32\WdfCoI nstaller01 005.dll
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv .dll
.
(((((((((((((((((((((((((( (((((((((( ( Reg Loading Points )))))))))))))))))))))))))) )))))))))) )))))))))) ))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Brow ser Helper Objects\{0579B4B1-0293-4d7 3-B02D-5EB B0BA0F0A2} ]
2007-10-20 10:27 66912 --a------ C:\Program Files\AskSBar\SrchAstt\1.b in\A2SRCHA S.DLL
[HKEY_LOCAL_MACHINE\~\Brow ser Helper Objects\{F0D4B231-DA4B-4da f-81E4-DFE E4931A4AA} ]
2007-10-20 10:27 267592 --a------ C:\Program Files\AskSBar\bar\1.bin\AS KSBAR.DLL
[HKEY_LOCAL_MACHINE\SOFTWA RE\Microso ft\Interne t Explorer\Toolbar]
{F0D4B239-DA4B-4DAF-81E4-D FEE4931A4A A}
{1017A80C-6F09-4548-A84D-E DD6AC9525F 0}
[HKEY_CLASSES_ROOT\clsid\{ f0d4b239-d a4b-4daf-8 1e4-dfee49 31a4aa}]
[HKEY_CURRENT_USER\Softwar e\Microsof t\Internet Explorer\Toolbar\WebBrowse r]
"{F0D4B239-DA4B-4DAF-81E4- DFEE4931A4 AA}"= C:\Program Files\AskSBar\bar\1.bin\AS KSBAR.DLL [2007-10-20 10:27 267592]
[HKEY_CLASSES_ROOT\clsid\{ f0d4b239-d a4b-4daf-8 1e4-dfee49 31a4aa}]
[HKEY_CURRENT_USER\SOFTWAR E\Microsof t\Windows\ CurrentVer sion\Run]
"ctfmon.exe"="C:\WINDOWS\s ystem32\ct fmon.exe" [2004-08-04 04:00 15360]
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe " [ ]
[HKEY_LOCAL_MACHINE\SOFTWA RE\Microso ft\Windows \CurrentVe rsion\Run]
"IgfxTray"="C:\WINDOWS\sys tem32\igfx tray.exe" [2005-10-19 07:59 155648]
"HotKeysCmds"="C:\WINDOWS\ system32\h kcmd.exe" [2005-10-19 07:59 126976]
"NeroFilterCheck"="C:\WIND OWS\system 32\NeroChe ck.exe" [2001-07-09 10:50 155648]
"GrooveMonitor"="C:\Progra m Files\Microsoft Office\Office12\GrooveMoni tor.exe" [2007-08-24 07:00 33648]
"RemoteControl"="C:\Progra m Files\CyberLink\PowerDVD\P DVDServ.ex e" [2005-01-12 02:01 32768]
"SunJavaUpdateSched"="C:\P rogram Files\Java\jre1.6.0_03\bin \jusched.e xe" [2007-09-25 00:11 132496]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe " [2007-12-11 10:56 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper. exe" [2007-12-11 12:10 267048]
"lxdimon.exe"="C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe" [2007-05-07 10:07 435120]
"lxdiamon"="C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe" [2007-03-05 04:40 20480]
"FaxCenterServer"="C:\Prog ram Files\\Lexmark Fax Solutions\fm3032.exe" [2007-05-07 10:10 312240]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2007-10-01 15:40 5367608]
C:\Documents and Settings\kamiel\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.E XE [2007-08-24 04:45:42 101784]
R2 lxdi_device;lxdi_device;C: \WINDOWS\s ystem32\lx dicoms.exe [2007-04-26 07:38]
R2 lxdiCATSCustConnectService ;lxdiCATSC ustConnect Service;C: \WINDOWS\S ystem32\sp ool\DRIVER S\W32X86\3 \\lxdiserv .exe [2007-04-26 07:38]
R2 zumbus;Zune Bus Enumerator Driver;C:\WINDOWS\system32 \DRIVERS\z umbus.sys [2008-01-11 17:39]
*Newly Created Service* - LXDICATSCUSTCONNECTSERVICE
*Newly Created Service* - LXDI_DEVICE
.
Contents of the 'Scheduled Tasks' folder
"2008-02-01 05:45:03 C:\WINDOWS\Tasks\AppleSoft wareUpdate .job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-02-05 11:30:00 C:\WINDOWS\Tasks\RegistryS mart Scheduled Scan.job"
- C:\Program Files\RegistrySmart\Regist rySmart.ex
- C:\Program Files\RegistrySmart
"2008-02-03 13:00:01 C:\WINDOWS\Tasks\wrSpySwee per_L22885 031D70446C 7A2CFC73BF 45A053D.jo b"
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe>/ ScheduleSw eep=wrSpyS weeper_L22 885031D704 46C7A2CFC7 3BF45A053D
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.ex
- A:\
"2008-02-03 12:00:04 C:\WINDOWS\Tasks\wrSpySwee per_L2BFF2 ABA1BA74EB 7930FF8753 F7FB26F.jo b"
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe>/ ScheduleSw eep=wrSpyS weeper_L2B FF2ABA1BA7 4EB7930FF8 753F7FB26F
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.ex
- A:\
.
************************** ********** ********** ********** ********** ********
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-05 22:52:41
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
************************** ********** ********** ********** ********** ********
.
Completion time: 2008-02-05 22:53:37
ComboFix-quarantined-files .txt 2008-02-06 06:53:14
.
2008-02-06 06:05:05 --- E O F ---
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:56:50 PM, on 2/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
C:\WINDOWS\system32\winlog
C:\WINDOWS\system32\servic
C:\WINDOWS\system32\lsass.
C:\WINDOWS\system32\svchos
C:\WINDOWS\System32\svchos
C:\WINDOWS\system32\svchos
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
C:\WINDOWS\system32\hkcmd.
C:\Program Files\Microsoft Office\Office12\GrooveMoni
C:\Program Files\CyberLink\PowerDVD\P
C:\Program Files\Java\jre1.6.0_03\bin
C:\Program Files\iTunes\iTunesHelper.
C:\WINDOWS\system32\ctfmon
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\svchos
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService
C:\WINDOWS\system32\wuaucl
C:\WINDOWS\system32\lxdico
C:\WINDOWS\system32\spools
C:\WINDOWS\System32\spool\
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntf
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThi
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R0 - HKLM\Software\Microsoft\In
R0 - HKCU\Software\Microsoft\In
R1 - HKCU\Software\Microsoft\In
R0 - HKCU\Software\Microsoft\In
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-E
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-D
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-D
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-E
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtr
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCh
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMoni
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\P
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.
O16 - DPF: {6414512B-B978-451D-A0D8-F
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService
O23 - Service: lxdiCATSCustConnectService
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdico
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService)
--
End of file - 6875 bytes
ComboFix 08-02.05.3 - dad 2008-02-05 22:50:36.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.
Running from: C:\Documents and Settings\dad\Desktop\Combo
* Created a new restore point
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
((((((((((((((((((((((((((
.
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Dow
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Dow
----- BITS: Possible infected sites -----
hxxp://go.microsoft.com
hxxp://www.download.windowsupdate.com
.
((((((((((((((((((((((((( Files Created from 2008-01-06 to 2008-02-06 ))))))))))))))))))))))))))
.
2008-02-05 22:47 . 2008-02-05 22:47 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-05 22:40 . 2008-02-05 22:40 <DIR> d-------- C:\WINDOWS\LastGood
2008-02-05 22:40 . 2007-03-23 11:44 692,224 --a------ C:\WINDOWS\system32\lxdidr
2008-02-05 22:40 . 2007-03-30 06:13 344,064 --a------ C:\WINDOWS\system32\lxdico
2008-02-05 22:40 . 2007-02-09 10:07 69,632 --a------ C:\WINDOWS\system32\lxdicn
2008-02-05 22:40 . 2007-01-23 15:40 65,536 --a------ C:\WINDOWS\system32\lxdica
2008-02-05 22:40 . 2006-07-31 21:53 40,960 --a------ C:\WINDOWS\system32\lxdivs
2008-02-05 22:39 . 2007-02-21 23:13 45,056 --a------ C:\WINDOWS\system32\LXF3PM
2008-02-05 22:39 . 2006-11-07 07:02 36,864 --a------ C:\WINDOWS\system32\lxf3oe
2008-02-05 22:39 . 2007-02-21 23:12 32,768 --a------ C:\WINDOWS\system32\LXF3FX
2008-02-05 22:38 . 2008-02-05 22:39 <DIR> d-------- C:\Program Files\Lexmark Fax Solutions
2008-02-05 22:38 . 2007-02-19 12:00 1,645,320 --a------ C:\WINDOWS\system32\gdiplu
2008-02-05 22:37 . 2008-02-05 22:40 <DIR> d-------- C:\Program Files\Lexmark 3500-4500 Series
2008-02-05 22:22 . 2008-02-05 22:22 <DIR> d-------- C:\Program Files\Lexmark Toolbar
2008-02-05 21:48 . 2008-02-05 22:32 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-02-05 21:48 . 2008-02-05 21:48 1,409 --a------ C:\WINDOWS\QTFont.for
2008-02-04 02:41 . 2008-02-05 21:36 <DIR> d-------- C:\Program Files\QuickTime
2008-02-04 02:41 . 2008-02-04 02:41 <DIR> d-------- C:\Program Files\iTunes
2008-02-04 02:41 . 2008-02-04 02:41 <DIR> d-------- C:\Program Files\iPod
2008-02-03 19:34 . 2008-02-04 02:21 <DIR> d-------- C:\Documents and Settings\dad\Application Data\RegistrySmart
2008-02-03 19:33 . 2008-02-04 02:21 <DIR> d-------- C:\Program Files\RegistrySmart
2008-02-03 16:57 . 2007-10-24 01:47 282,112 --a------ C:\WINDOWS\system32\TBD8E6
2008-02-03 16:11 . 2008-01-11 17:39 145,408 --a------ C:\WINDOWS\system32\ZuneMT
2008-02-03 16:11 . 2008-01-11 17:39 70,656 --a------ C:\WINDOWS\system32\ZuneIp
2008-02-03 16:11 . 2008-01-11 17:39 62,464 --a------ C:\WINDOWS\system32\ZuneUs
2008-02-03 16:11 . 2008-01-11 17:39 35,840 --a------ C:\WINDOWS\system32\ZuneUs
2008-02-03 11:01 . 2008-02-03 11:01 0 --ah----- C:\WINDOWS\system32\driver
2008-02-03 11:01 . 2008-02-03 11:01 0 --ah----- C:\WINDOWS\system32\driver
2008-02-03 10:59 . 2008-02-05 22:25 <DIR> d-------- C:\Program Files\Zune
2008-02-02 06:10 . 2008-02-02 06:11 <DIR> d-------- C:\WINDOWS\system32\NtmsDa
2008-02-02 02:59 . 2008-02-03 16:36 <DIR> d-------- C:\Program Files\Windows Installer Clean Up
2008-02-02 02:59 . 2008-02-02 02:59 <DIR> d-------- C:\Program Files\MSECACHE
2008-02-02 01:17 . 2008-02-03 16:39 <DIR> d-------- C:\Program Files\ACW
2008-02-02 01:08 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\iTunes(2)
2008-02-02 01:08 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\iPod(2)
2008-02-02 01:06 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\QuickTime(2)
2008-02-02 00:32 . 2008-02-05 22:43 <DIR> d-------- C:\Program Files\Bonjour(2)
2008-02-01 21:35 . 2008-02-04 02:41 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-02-01 17:56 . 2008-02-03 12:28 664 --a------ C:\WINDOWS\system32\d3d9ca
2008-02-01 17:29 . 2008-02-01 17:29 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-02-01 17:27 . 2008-02-01 17:27 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-02-01 17:27 . 2008-02-01 17:27 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-01-13 14:56 . 2008-01-13 14:56 <DIR> d-------- C:\Documents and Settings\kamiel\Applicatio
2008-01-13 14:56 . 2008-01-13 14:56 <DIR> d-------- C:\Documents and Settings\kamiel\Applicatio
2008-01-11 17:39 . 2008-01-11 17:39 40,832 --a------ C:\WINDOWS\system32\driver
2008-01-11 04:34 . 2008-01-11 04:34 <DIR> d-------- C:\Documents and Settings\dad\Application Data\Media Player Classic
2008-01-11 04:14 . 2004-01-11 23:00 348,160 --a------ C:\WINDOWS\system32\msvcr7
2008-01-11 04:12 . 2008-01-11 04:12 <DIR> d-------- C:\Documents and Settings\dad\Application Data\vlc
2008-01-10 15:27 . 2008-01-10 15:27 90,112 --a------ C:\WINDOWS\system32\QuickT
2008-01-10 15:27 . 2008-01-10 15:27 57,344 --a------ C:\WINDOWS\system32\QuickT
.
((((((((((((((((((((((((((
.
2008-02-06 05:36 --------- dcsh--w C:\Program Files\Common Files\WindowsLiveInstaller
2008-02-06 05:36 --------- d-----w C:\Program Files\Microsoft Visual Studio 8
2008-02-04 10:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-12-22 14:08 --------- d-----w C:\Program Files\Windows Live Toolbar
2007-12-22 13:42 --------- d-----w C:\Program Files\Microsoft SQL Server Compact Edition
2007-12-22 13:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\WLInstaller
2007-12-17 10:49 113,811,548 ----a-w C:\TAPEMASTERS INC-TFORNB19.exe
2007-12-17 10:32 107,043,317 ----a-w C:\DJ FINESSE-PSJ32.exe
2007-12-17 10:31 98,341,514 ----a-w C:\DJ SMALLZ-SRNB8.exe
2007-12-01 02:16 1,419,232 ----a-w C:\WINDOWS\system32\WdfCoI
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv
.
((((((((((((((((((((((((((
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Brow
2007-10-20 10:27 66912 --a------ C:\Program Files\AskSBar\SrchAstt\1.b
[HKEY_LOCAL_MACHINE\~\Brow
2007-10-20 10:27 267592 --a------ C:\Program Files\AskSBar\bar\1.bin\AS
[HKEY_LOCAL_MACHINE\SOFTWA
{F0D4B239-DA4B-4DAF-81E4-D
{1017A80C-6F09-4548-A84D-E
[HKEY_CLASSES_ROOT\clsid\{
[HKEY_CURRENT_USER\Softwar
"{F0D4B239-DA4B-4DAF-81E4-
[HKEY_CLASSES_ROOT\clsid\{
[HKEY_CURRENT_USER\SOFTWAR
"ctfmon.exe"="C:\WINDOWS\s
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe
[HKEY_LOCAL_MACHINE\SOFTWA
"IgfxTray"="C:\WINDOWS\sys
"HotKeysCmds"="C:\WINDOWS\
"NeroFilterCheck"="C:\WIND
"GrooveMonitor"="C:\Progra
"RemoteControl"="C:\Progra
"SunJavaUpdateSched"="C:\P
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe
"iTunesHelper"="C:\Program
"lxdimon.exe"="C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe" [2007-05-07 10:07 435120]
"lxdiamon"="C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe" [2007-03-05 04:40 20480]
"FaxCenterServer"="C:\Prog
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2007-10-01 15:40 5367608]
C:\Documents and Settings\kamiel\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.E
R2 lxdi_device;lxdi_device;C:
R2 lxdiCATSCustConnectService
R2 zumbus;Zune Bus Enumerator Driver;C:\WINDOWS\system32
*Newly Created Service* - LXDICATSCUSTCONNECTSERVICE
*Newly Created Service* - LXDI_DEVICE
.
Contents of the 'Scheduled Tasks' folder
"2008-02-01 05:45:03 C:\WINDOWS\Tasks\AppleSoft
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-02-05 11:30:00 C:\WINDOWS\Tasks\RegistryS
- C:\Program Files\RegistrySmart\Regist
- C:\Program Files\RegistrySmart
"2008-02-03 13:00:01 C:\WINDOWS\Tasks\wrSpySwee
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe>/
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.ex
- A:\
"2008-02-03 12:00:04 C:\WINDOWS\Tasks\wrSpySwee
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe>/
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.ex
- A:\
.
**************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-05 22:52:41
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************
.
Completion time: 2008-02-05 22:53:37
ComboFix-quarantined-files
.
2008-02-06 06:05:05 --- E O F ---
edoom06 you need to start your own thread regarding this problem this thread is now closed.
First when you get this error click on the message "what data this error report contain click here. You need to click and find the
Appname:, Modaname:
I need the above information
Modanme: will contain the file thats creating a problem.
Ded9