steverguy
asked on
Incoming Email not going ot Exchange Mailbox
I have the Pop3 connector in Small Business Server 2003 connecting and retreiving messages from our mail server online. THe downloaded messages do not go to the required user mailboxes. I'm not sure where they go...
I use the pop3 connector, click retreive mail (or I could wait the 15 minutes) - I see the message disappear from the server, but it never makes it to the user inbox. The user in question can send mail, but can not receive mail. Where would the emails be going?
I'm kind of looking for a starting point here, since I know this question probably has a bunch of variables.
In the end, all I want my SBS2003 to do is to retreive and send emails via Pop3. Any insight would be appreciated! Thanks!
I use the pop3 connector, click retreive mail (or I could wait the 15 minutes) - I see the message disappear from the server, but it never makes it to the user inbox. The user in question can send mail, but can not receive mail. Where would the emails be going?
I'm kind of looking for a starting point here, since I know this question probably has a bunch of variables.
In the end, all I want my SBS2003 to do is to retreive and send emails via Pop3. Any insight would be appreciated! Thanks!
In the pop3 connector do you have each user set up with their associated mailbox? Meaning each login to the POP3 site should have an associated Exchange Mailbox.
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This is done through the "manage server" on the sbs2003 box. You'll see the pop3 connector manager.
SOLUTION
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Use Exchange System Manager to find out if the user has had mail delivered to their mailbox.
Click on Tools > Message Tracking Center
Input your server name
The username mailbox
and select a date.
Scroll through the list to find out if any emails have been delivered to the mailbox.
If not, you can then put it down to queues or a pop3 connector issue.
Also, check here if there is any mail in these folders:
C:\Program Files\Exchsrvr\Mailroot\
C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3
Click on Tools > Message Tracking Center
Input your server name
The username mailbox
and select a date.
Scroll through the list to find out if any emails have been delivered to the mailbox.
If not, you can then put it down to queues or a pop3 connector issue.
Also, check here if there is any mail in these folders:
C:\Program Files\Exchsrvr\Mailroot\
C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3
ASKER
I've looked at the Event Log and it looks like its going through the prosesses fine. I have two users set up on the Pop3 connector each with Exchange Mailboxes. When I click the retreive email link, it connects, deletes the email from the server and says the message was routed to mailbox 'whoever@ourdomain.com'...
I've looked through the folders that were mentioned above and I don't see the messages.
I'm wondering if I set this up wrong. It's strange because I can send messages just fine from the client computers. I know incoming and outgoing are different things, but this isn't making sense to me.
I also used the connection settings in Outlook Express to ensure everything was correct as far as authentication - everything checks out.
Any other ideas? Thanks again for the help!
I've looked through the folders that were mentioned above and I don't see the messages.
I'm wondering if I set this up wrong. It's strange because I can send messages just fine from the client computers. I know incoming and outgoing are different things, but this isn't making sense to me.
I also used the connection settings in Outlook Express to ensure everything was correct as far as authentication - everything checks out.
Any other ideas? Thanks again for the help!
ASKER
A new development... maybe this provides some insight. I reran the Internet and Email connection wizard from the Server Manager, i entered a domain name , now emails get sent to the inboxes, however, outgoing mail needs authentication. If I remove this domain name, i will be able to send email, but not receive email. My internet provider requires authentication... smtp.att.yahoo.com is my smtp server. I've tried using the hosting companies SMTP server, but it doesn't work.
Hope this sheds some light... and as always, thanks!
Hope this sheds some light... and as always, thanks!
ASKER
Thank you for your help. The problem ended up being Authentication - but I didn't see what was going on until I looked at the event log. So I'm splitting the points. I had to change my SMTP server, and enter a domain during the Internet / Email setup wizard. Now everything seems to function.
You will need to contact your provider to use them to send via SMTP, otherwise everyone else will try and use this to get around being blacklisted.