Link to home
Start Free TrialLog in
Avatar of QuickSRT8
QuickSRT8Flag for United States of America

asked on

How to clear or expand the event log in Ghost 9?

Under Tools->Options->Notifications I tried to configure email notifications. Apparently my smtp server rejected the message.

The problem is that I got an unable to write to the event log because it was full? I don't see anyway to clear the event log or expand it. I have loads of disk space.

I actually found the manual pdf... It mentions the log file in the agent folder where Ghost is installed. I found that and below are the last few entries. ...It's logging that it can't log to the event log? When I get the error it gives the reason as event log full.

2/3/2008 17:43:05 PM Medium Priority Notice: Norton Ghost service started successfully. 0x00 (Norton Ghost 9.0)
2/3/2008 17:53:19 PM High Priority Warning: Unable to write to the event log. 0x800705DE (Norton Ghost 9.0)
2/3/2008 17:53:19 PM Medium Priority Notice: Norton Ghost service started successfully. 0x00 (Norton Ghost 9.0)
2/3/2008 18:27:29 PM High Priority Warning: Unable to open the event log. 0x800706B5 (Norton Ghost 9.0)
2/3/2008 18:27:29 PM Medium Priority Notice: Norton Ghost service stopped. 0x00 (Norton Ghost 9.0)
2/3/2008 18:30:46 PM High Priority Warning: Unable to write to the event log. 0x800705DE (Norton Ghost 9.0)
2/3/2008 18:30:46 PM Medium Priority Notice: Norton Ghost service started successfully. 0x00 (Norton Ghost 9.0)
2/3/2008 19:26:31 PM High Priority Warning: Unable to open the event log. 0x800706B5 (Norton Ghost 9.0)
2/3/2008 19:26:31 PM Medium Priority Notice: Norton Ghost service stopped. 0x00 (Norton Ghost 9.0)
2/3/2008 19:30:29 PM High Priority Warning: Unable to write to the event log. 0x800705DE (Norton Ghost 9.0)
2/3/2008 19:30:29 PM Medium Priority Notice: Norton Ghost service started successfully. 0x00 (Norton Ghost 9.0)
2/3/2008 19:31:52 PM High Priority Warning: Unable to write to the event log. 0x800705DE (Norton Ghost 9.0)
2/3/2008 19:31:52 PM High Priority Error: Unable to successfully reconcile changes since last session. Unable to enumerate the current drives on this system.
Cannot initialize the Storage Management Engine.
Error E0020002: Device \\.\PhysicalDrive0 cannot be opened. Error 00000020: The process cannot access the file because it is being used by another process. 0xE0020002 (Norton Ghost 9.0)
2/3/2008 21:00:03 PM High Priority Warning: Unable to write to the event log. 0x800705DE (Management Console)
2/3/2008 21:00:03 PM High Priority Notice: Notification System Test 0x00 (Management Console)
2/4/2008 12:08:12 PM High Priority Warning: Unable to write to the event log. 0x800705DE (Management Console)
2/4/2008 12:08:12 PM High Priority Notice: Notification System Test 0x00 (Management Console)
Avatar of Norush
Norush
Flag of Netherlands image

You can try openeing the event viewer and rightclick on the nodes and selecting [clear all events]
Avatar of QuickSRT8

ASKER

I ran the Ghost console, selected advanced view, and selected the Events tab. Events are listed. Clicking on/selecting an event displays some event details in the lower pane. Right clicking on an event does not produce a drop down menu at all (right clicking on a line item in the Backup History does produce a drop down). Is there another event viewer you are referring to?
ASKER CERTIFIED SOLUTION
Avatar of Norush
Norush
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Yes. That did it.
Odd, I had the system event log set to 512KB and to overwrite events more than 7 days old.
Also odd that it appears Ghost 9 does not write to it's own log if the write to the system log fails.
Oh well, that solved that problem. thanks
Thanks.
Thank you and good luck.